1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Free next day delivery for bit-tech members

Discussion in 'CCL Computers' started by Liam @ CCL, 18 May 2010.

  1. blah

    blah Minimodder

    Joined:
    16 Jul 2004
    Posts:
    816
    Likes Received:
    36
    Mine isn't working, trying to order something for £27 including VAT (so over £20 - VAT) and it won't let me have free shipping via my forum account or the freedelivery20 code
     
  2. spolsh

    spolsh Multimodder

    Joined:
    4 Feb 2012
    Posts:
    1,171
    Likes Received:
    414
    blah, i've found it easiest to phone the order in and mention that the offer isn't working properly on the website, if it doesn't offer the free delivery option. the option still seems a bit buggy, and sometimes displays and other times doesn't. Even on phoned in orders they've still always sent me email updates about dispatch and delivery.
     
  3. blah

    blah Minimodder

    Joined:
    16 Jul 2004
    Posts:
    816
    Likes Received:
    36
    Thanks for that Splosh.

    I was in a rush and so I've just bought it online now, paying the full £5.99 postage even though it says that my account is eligible for free postage.

    I will PM the CCL people here with my order number for a refund,
     
  4. Dan @ CCL

    Dan @ CCL What's a Dremel?

    Joined:
    24 Dec 2011
    Posts:
    56
    Likes Received:
    1
    I've no idea why it sometimes works and sometimes doesn't, but I can always sort the postage out later if the order has been placed and postage paid, as I have for blah, and of course phoning your order works too.
     
  5. Pranja

    Pranja Blackwolf

    Joined:
    18 Dec 2011
    Posts:
    1,171
    Likes Received:
    24
    Is this offer valid for non-UK forum members?
     
  6. Dan @ CCL

    Dan @ CCL What's a Dremel?

    Joined:
    24 Dec 2011
    Posts:
    56
    Likes Received:
    1
    Hi Pranja,

    Unfortunately not, no. We can only offer our free delivery to mainland UK at the moment I'm afraid.
     
  7. bazman24

    bazman24 Minimodder

    Joined:
    29 Sep 2009
    Posts:
    194
    Likes Received:
    10
    hi looking to spend around £48 for a new cooler but the freedelivery20 code is not working for me! have my bit-tech account linked as well? i wanted to pay online as i want to pay via paypal is there any new codes or anything?
     
  8. Dan @ CCL

    Dan @ CCL What's a Dremel?

    Joined:
    24 Dec 2011
    Posts:
    56
    Likes Received:
    1
    No codes at the moment unfortunately bazman24, but if you're wanting to pay PayPal the best bet is to put the order through with DPD next day delivery and PM me your order number, and I'll get the delivery fee refunded straight away.
     
  9. Marine-RX179

    Marine-RX179 What's a Dremel?

    Joined:
    24 May 2010
    Posts:
    406
    Likes Received:
    14
    Was gonna order the Logitech HD Webcam C270 at £20.72, but found the free next day delivery option is gone...so came here to check, only to find that the requirement of minimum spend of £20 got changed to £50 :/

    Ah well, looks like I gonna order from elsewhere or pick one up from the local Argos store at £19.99 instead.
     
  10. Dan @ CCL

    Dan @ CCL What's a Dremel?

    Joined:
    24 Dec 2011
    Posts:
    56
    Likes Received:
    1
    Unfortunately due to rising carriage costs the free delivery was no longer viable for orders under £20, so we have had to adjust the threshold for it I'm afraid.
     
  11. Ice Tea

    Ice Tea Minimodder

    Joined:
    26 Jul 2009
    Posts:
    837
    Likes Received:
    33
    So is it £50 or £20 now ?

    Thanks
     
  12. sniperdude

    sniperdude Minimodder

    Joined:
    8 Sep 2010
    Posts:
    541
    Likes Received:
    33
    50 here mate
     
  13. WALKYRIE

    WALKYRIE What's a Dremel?

    Joined:
    29 Aug 2012
    Posts:
    26
    Likes Received:
    0
    Hello, I am here in London, my order is about 71 pounds, but there are still some additional charge for delivery, I already registered at CCL also with my Bit-Tech username and email, how can I get free delivery ?, thank you.
     
    Last edited: 20 Dec 2012
  14. Yorkie

    Yorkie Minimodder

    Joined:
    22 Jun 2010
    Posts:
    863
    Likes Received:
    61

    Seen as though that was your 21st post its likely the system is yet to pick you up, would probably say to give us a shout tomorrow on 01274 471201 we should be able to help.
     
  15. WALKYRIE

    WALKYRIE What's a Dremel?

    Joined:
    29 Aug 2012
    Posts:
    26
    Likes Received:
    0
    I was looking for the set of 16GB of Samsung DDR3 1600MHz, but is not available anymore at CCL, fortunately is still available the set of 8GB, I am in a hurry now before even that set may be disappear :worried: can I make now the order choosing "Collection at Trade Counter" and later when the free delivery issue have been sorted out, change to next day delivery ?
     
    Last edited: 20 Dec 2012
  16. Dan @ CCL

    Dan @ CCL What's a Dremel?

    Joined:
    24 Dec 2011
    Posts:
    56
    Likes Received:
    1
    A collection order wouldn't take any payment from you, so you would need to place your order for delivery. What we normally do is ask for you to put the order through with the £5.99 next day delivery, and then shoot me a PM and I'll just get the delivery refunded for you.

    We should be getting the 16GB kit back in soon, but it wouldn't be until some time after Christmas now.
     
  17. robump

    robump Minimodder

    Joined:
    30 Sep 2010
    Posts:
    621
    Likes Received:
    10
    Hi.
    It says I qualify for free next day delivery for bit tech members but still charges me 5.99 for delivery?

    How do you sort this out?

    Thanks
     
  18. bdigital

    bdigital Is re-building his PC again

    Joined:
    10 Aug 2010
    Posts:
    6,698
    Likes Received:
    249
    Is the order over £20 excluding VAT?
     
  19. robump

    robump Minimodder

    Joined:
    30 Sep 2010
    Posts:
    621
    Likes Received:
    10
    Yes... It's over £100!
     
  20. Dan @ CCL

    Dan @ CCL What's a Dremel?

    Joined:
    24 Dec 2011
    Posts:
    56
    Likes Received:
    1
    Hi robump, check your other thread for some options to get around it.

    The free delivery for bit-tech members is now for orders over £50.. unfortunately rising carriage costs meant it just wasn't economical for us to offer it on orders under that value anymore but we still wanted to offer what we can to bit-tech members!
     

Share This Page