Another little problem this week... Dad's Kindle Paperwhite is stuck showing 'Please wait a moment while your Kindle starts up' with the person reading under the tree below it. It's been like that for a couple days despite using the things that I've found on the web: Hold power button down for 7-15 sec - Nope Hold power button down for 45+ / 90 sec - Nope Charge for an hour and try again - Nope The display stays fixed and a yellow light comes on when plugged into a PC or charger It's a 2nd Gen I think - identifying them seems a bit tricky. It says kindle in silvery white in the bezel below the screen, has a glossy inset Amazon logo on the back and a feint grey model number at the bottom on the back of DP75SDI. Not sure what to do next, I've heard mention of opening it up, but even though it's over a year old, I'm not convinced. Any repair, reset advice please??