I'm with Dave on this one, I got absolutely effed over by Steam. My account was hacked and VAC banned, they wouldn't un-ban or even check their logs to show that the IP was based out of Romania when I got banned, or that my profile was defaced. I understand they can't just unban people, but I spent 3 months e-mailing asking for it to be taken higher and I had well over £200 worth of games on there which I cannot associate with a new account. Due to this I wont use Steam. And I can understand why he wont use Origin. Not the same but he can always buy the game on Xbox 360 and bypass the whole affair. And before anyone comments on me being loose with security, I work in the defense sector and am very security conscious with passwords, I am certain that this was due to Steam being hacked a while back.