At my new house there is a mix of copper and fibre to the cabinet. The nearest exchange is 2 miles away and the broadband speed is bad. How would I go about asking BT to lay a pure fibre line to the small group of houses (8 homes)? I vaguely remember someone did this before. I think they had to pay but I'm not overly bothered about that - I am bothered that I am going from 5.5Mb to 1.5Mb!! So, how do I get to speak to an organ grinder as it were, rather than call centre staff who will likely tell me I cant do it.