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Rant Has anyone ever had a reply from powercolor?

Discussion in 'General' started by Matticus, 19 Mar 2008.

  1. Matticus

    Matticus ...

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    Well, have you? :)

    I must have emailed them like 5 times in the past 2 months about a few different things, they just dont seem to respond.

    I think after a month you just dont ever expect to see an email.

    I mean it really annoys me when companies just dont email back, it just sends out the message that they really couldn't give a **** about customers after they have bought the product.

    I havnt tried yet, but I bet if you email the sales and ask about a nice pricey card they would get right back to you.



    Now who is OUTRAGIOUSLY good at responding to emails is XSPC, let me tell you a little story...

    I was up late (though no where near as late as now) the other night looking at water cooling stuff, I saw the xspc dual bay res and thought it looked good, I had a little look around and couldnt find how much liquid it would hold. So I emailed xspc at 12:14.

    I decided at 12:40ish to go to bed, I checked my emails first, and what do I see, a response from XSPC :jawdrop:

    ---------------------------------------
    Hi Matt,
    The dual bay reservoir with pump takes 1050ml

    The standard dual bay reservoir without the pump it takes 1350ml

    Regards, Paul
    XSPC (UK) Limited
    ---------------------------------------

    And that was recieved at 12:28, a 14 minute response time, in the early hours on the weekend, now thats service!
     
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