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Motherboards How is this even possible?

Discussion in 'Hardware' started by Jeff Hine, 15 Oct 2018.

  1. Jeff Hine

    Jeff Hine .

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    Anyone had any recent history of a motherboard allowing a PC to boot to desktop, but the on-board sound & NIC failing? As in... totally; no Internet, no Router access & no Windows Sound Services of any sort recognised at all.

    Board in question is a Gigabyte Z97X-GAMING 3, if that helps...
     
  2. RedFlames

    RedFlames ...is not a Belgian football team

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    Drivers?
     
  3. Jeff Hine

    Jeff Hine .

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    Stock Driver CD can't even find a sound card...
     
  4. RedFlames

    RedFlames ...is not a Belgian football team

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    You've not disabled them in the BIOS/UEFI by mistake?
     
  5. Corky42

    Corky42 Where's walle?

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    Check device manager for any red/yellow exclamation marks.
     
  6. Vault-Tec

    Vault-Tec Green Plastic Watering Can

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    It's perfectly plausible. There will be a controller chip that hooks them into the PCIE on the board. If the controller chip dies so do the things on the end of it. I've heard of sound cards or NIC dying but not usually both. Check the capacitors around where the chips are, and look for any burning on small chips in close proximity.
     
  7. Sentinel-R1

    Sentinel-R1 Chaircrew

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    Could be a component within the PCH is failing. This would handle Ethernet and Audio among other I/O functions.
     
  8. Ice Tea

    Ice Tea Active Member

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    Are you booting with Windows or Linux?

    Try Ubuntu Live disk?
     
  9. Jeff Hine

    Jeff Hine .

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    Device Manager - no error reports; BIOS is all enabled (even tried Defaults).
    Booting to latest build of Win10 Home
    Northbridge (or w/e they call it these days) fail occurred to me, too.

    Anyone who knows me of old will know I get a tad paranoid about stuff & like to future proof against obsolescence... but it looks like I missed the 'get outta ZXX chipset city' train on this one.
    What also doesn't help is new i5's starting at £200+ - Intel need to get their s**t together.

    EDIT:
    What chance a Windows repair will help, if I try using a USB ISO as a repair source...?
    ... or is it 'more than likely hardware'...?
     
  10. Gareth Halfacree

    Gareth Halfacree WIIGII! Staff Administrator Super Moderator Moderator

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    Before mess-arsing around with that, why not do as @Ice Tea says and boot into Ubuntu from a USB stick? If the sound works there, you know your hardware's fine and can mess around trying to fix Windows at your leisure; if it doesn't, then your hardware's chuffed.
     
  11. Sentinel-R1

    Sentinel-R1 Chaircrew

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    If it isn't hardware, I'd be extremely surprised. Have you tested every USB port/header, both internal and external? They're also controlled by the PCH so any errors there would confirm hardware.
     
  12. Jeff Hine

    Jeff Hine .

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    Ahh, gotcha... try a different OS platform to see if Windows has fallen over - I'm a Linux 'virgin'; that could be fun. :(
    Now do I get a version of Linux to be able to work on a machine w/ no NIC...?

    USB - will 2 work w/o 3 (or vice versa)... or is it 'one out, all out'...?

    EDIT:
    ALL USB port are working.
     
    Last edited: 16 Oct 2018
  13. Gareth Halfacree

    Gareth Halfacree WIIGII! Staff Administrator Super Moderator Moderator

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    't'ain't hard: make an Ubuntu live USB, reboot your computer, wait for Ubuntu to load, see if you hear the drum sounds on startup and whether you can load YouTube in Firefox. If you can, Windows is shagged and your hardware is fine.
    Yeah, you're gonna need access to a system with a 'net connection to make the USB stick - which could be a problem if that's your only PC and you're posting from a phone or tablet. Could also go to the nearest newsagent and pick up a Linux magazine with cover-mount DVD, I guess...
     
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  14. Vault-Tec

    Vault-Tec Green Plastic Watering Can

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    Do you really hate AMD that much?
     
  15. Jeff Hine

    Jeff Hine .

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    Linux advice - note... I have my wife's PC to work with (post this) on.
    AMD - I've used their stuff before, so I don't hate them, per se, just that 'change is difficult'. All I use my PC for is internet shizz & WoW &... well...
     
  16. Gareth Halfacree

    Gareth Halfacree WIIGII! Staff Administrator Super Moderator Moderator

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    You could do all that on mine, and it's a five-year-old AMD A10-5800K with no discrete GPU. Hell, I do do all that, except play WoW.
     
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  17. Jeff Hine

    Jeff Hine .

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    OK; got Ubuntu on a USB stick, just reboot mine off USB stick (change BIOS to do so) & see what happens?
     
  18. Sentinel-R1

    Sentinel-R1 Chaircrew

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    Yep! Like Gareth said mate, it's really simple and as all basic drivers are built into Ubuntu, no sound or no network = hardware issue.
     
  19. Jeff Hine

    Jeff Hine .

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    Looks like Windows took a dump... so I need to reinstall that.

    You guys rock...

    FTR - posting this from Firefox/Ubuntu on my own PC.
     
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  20. modd1uk

    modd1uk Well-Known Member

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    All working? Welcome to Windows, enjoy your stay.
     
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