My phone company turned on my phone again finally!!! After three or four days of their tech support running tests and saying "It must be your fault" I got a call today (which was a good sign, of course) and they said "We are terribly sorry, we made a major mistake, a wire was broken and you were plugged in wrong at the central office" But who cares? I'm back online and can call people now!!!! (now all I need are friends to call)