Hi all, Got a question regarding dial up. A friend of the family went from BT dialup to BT broadband, but they are right on the exchange's limit and it kept dropping the connection so they are going back to dialup. However, it doesn't allow you to just plug the dialup modem in and go. BT have said they need to send a CD to my friend in order to re-configure the line (I was assuming that actually ment the modem). Is there anything we can do without the CD or do we have to wait for it? TIA
You should be able to carry on using the original dialup modem without needing anything from BT, as long as the username and password has not changed. Why not just try it and see?
Broadband, as for as I know, does not "drop the connection". It may drop (lots of) packets, fail to load pages on the fist go and be really slow, but that's it. Internet Explorer does need to be configured differently to use broadband; it needs to be told to "never dial a connection" under the Connections tab in the Internet Options menu (under Tools). Otherwise it will keep trying to establish a dial-up connection while ignoring the broadband one.
You need to configure Windows, rather than the hardware; Freeserve had a download that set everything up and installed their dialler, but real geeks ignored that and manually set up the Win one. The only things you should need to know are the BT number(s) to dial (you can set up several dial-up connections to give a choice in the dialler drop-down for if one is busy) your username and password names of the mail servers (to use email - but that's set up in your email program). Then it's a case of checking the right boxes. See this guide for Plusnet users. But see the end posts in this thread for indications of possible problems. Or there's a guide for BT
Thanks cpemma, I'll look through those links. @Nexxo, it definitely drops it, or does a damn good impression of it.
