Rant IT Departments

Discussion in 'General' started by Margo Baggins, 20 Aug 2013.

  1. boiled_elephant

    boiled_elephant Merom Celeron 4 lyfe

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    Sorry for giffing but I just can't fit my reaction into a coherent sentence.

    On a related note, I once had to spend several hours helping recover all the hacked email accounts of a local business (a posh hotel/B&B), clear our a metric ton of assorted spam and reset all the security info because the owner/manager had made the password for all of the accounts "welcome". I'm not kidding.
     
  2. ch424

    ch424 Design Warrior

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    So, the complete other end of the spectrum here:

    A guy in my office (as in an office worker, not an IT guy) accidentally plugged two ethernet wall sockets together through a switch on his desk. Less than ten minutes later, a guy from IT came round and asked him to unplug it - no hassle, no downtime, and the IT guy even knew which sockets on the wall were causing the problem! So some IT depts are good :D
     
  3. RedFlames

    RedFlames ...is not a Belgian football team

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    I remember the IT Department when I was at college... none of the classroom's PCs would connect to the network... it took the techs 2 hours to come and fix it because they were 'busy'...

    They were 'busy' playing solitaire... we know this because we could see them, because their office was directly opposite the classroom we were in...
     
  4. AmEv

    AmEv Meow meow. See yall in 2-ish years!

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    Wow. Gotta love IRC and troubleshooting......
     
  5. Votick

    Votick My CPU's hot but my core runs cold.

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    That's the rule for techs. If we fix it straight away you expect us to do it immediately next time :)

    Didn't you watch the IT crowd? xD
     
  6. KidMod-Southpaw

    KidMod-Southpaw Super Spamming Saiyan

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    So many lessons learned from Roy.
     
  7. IanW

    IanW Grumpy Old Git

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    I think Roy got it from here (0:35-0:45):-

     
  8. B1GBUD

    B1GBUD ¯\_(ツ)_/¯ Accidentally Funny

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    Found out today that we had a wine rack placed in one of our server rooms, it seems the fridge just wasn't cold enough!
     
  9. KidMod-Southpaw

    KidMod-Southpaw Super Spamming Saiyan

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    It had better be white wine then...
     
  10. Flibblebot

    Flibblebot Smile with me

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    Seems to me that if the wine is in your server room, then surely it's your wine?
     
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  11. lp rob1

    lp rob1 Modder

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    ^ This :D
     
  12. Unicorn

    Unicorn Uniform November India

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    Bump!

    I took these photos at about 7AM today. Quick comparison between roughly half of my site tools "out" and then away again.

    More to the point though, would anyone like to take a guess at what I spent my "evening" doing? :rolleyes:

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    Story related; I recently had to call in a fault with the lift in school. When the engineer came to reprogram it, he had to put the car down to get on top of it and throw some switches. When he'd finished, before stepping off the roof of the car and putting it back up again, he turned off the shaft lights - a set of fluorescent work lights the whole way up the shaft from ground to top floor, only switchable from the service panel - but the gear lights (a pair of 150W halogens mounted at the top of the shaft to illuminate the moving gear during maintenance) didn't go off when he threw the switch. "That's funny" he said, those aren't switching off. He threw the switch for the car light and the gear lights went out. The installation engineer had wired the gear lights to the car lights, which are never off. I looked at the maintenance log for the lift and it was installed in August 2003. Taking a really rough average of the cost of electricity over the past 10 years, those two 150W halogen gear lights being switched on 24/7 cost the school somewhere in the region of £3500.
     
    Last edited: 15 Apr 2014
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  13. Shirty

    Shirty W*nker! Super Moderator

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    Nice toolboxes Matt, makes my beaten old boxes look like crap :p
     
  14. Gunsmith

    Gunsmith Maximum Win

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    I have that dewalt impact, it is a ****ing beast!
     
  15. Unicorn

    Unicorn Uniform November India

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    Yes they're awesome. I couldn't do without them now - more than 70% of my site kit is in DeWalt or Stanley modular boxes now.

    I get much more use out of the cordless drill/driver, but the impact driver is handy for certain things and packs a good punch for all the size of it :thumb: I love the 4Ah lithiums.#

    Still no guesses as to what I was up to for 8 hours when I should have been in bed? Hint: the thread subject is relevant.
     
  16. Gunsmith

    Gunsmith Maximum Win

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    oh no the impact driver is the best, you can rip your cars wheels off faster then an GT Pitstop with it.
     
  17. Unicorn

    Unicorn Uniform November India

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    That's one of the things that I've been using it for, in particular for the past couple of days - but the DCD985M2 still gets more use in my kit as a cordless drill and driver. The hammer action is actually capable of drilling fairly hard concrete :)
     
  18. ferret141

    ferret141 Minimodder

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    Re-wiring a rack?
     
  19. Unicorn

    Unicorn Uniform November India

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    Oh, so close! Great guess but not quite right. The top answer I was looking for was "fixing someone else's mess". I didn't actually re-wire the rack on Monday night but I will have that to do as well. I was installing additional cable runs in this office for an IP phone system at the weekend, and ran them back to cabinet A.

    The manager of the company then told me that he had another guy* coming to install a new cabinet on Monday evening, before the telecoms engineers installed the phones on Tuesday morning. I know what you're thinking, too many cooks spoil the broth. What nobody bothered telling me was that the new rack was going to have a new patch panel in it, which these new cable runs needed to go to. So it's 10PM on Monday and I've just discovered that the nice neat, tidy runs that I've installed in cabinet A actually need to be in cabinet B, and cabinet B also needs to be taken down again and fitted properly.

    Not wanting to do it half assed and join cables, I ran new cables to cab B with plenty of excess left on them this time, installed some of the racked phone hardware and left the two cabinets reasonably tidy. The phone engineer called me on Tuesday morning to tell me that he had to set the IP phone switch on top of the old cabinet because he doesn't have patch cables with him that are long enough to go between the two cabinets - nonsense, because the two cabinets are connectable by the new patch panel in cab B, basically a through-panel from one cabinet to another.

    So the whole thing is now working, but is a complete mess. I've already discussed a plan of action with the manager to sort it out. At some point in the next couple of weeks, everything is coming down and I'm starting from scratch with one cabinet large enough to house all of the current equipment and still allow room for expansion.

    *I refuse to call someone who can't install a data cabinet to any sort of standard an engineer or technician.
     
  20. Big_malc

    Big_malc Minimodder

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    haha do this count unicorn lucky all I had to do was remove it and got a day trip to Ash and see http://www.thebunker.net/

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