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News Microsoft withdraws Windows patch over crashing bug

Discussion in 'Article Discussion' started by Gareth Halfacree, 12 Apr 2013.

  1. Gareth Halfacree

    Gareth Halfacree WIIGII! Staff Administrator Super Moderator Moderator

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  2. erratum1

    erratum1 New Member

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    Oh I have that installed haven't noticed anything stange happening if they recommend uninstalling it i'll get rid.
     
  3. Corky42

    Corky42 What did walle eat for breakfast?

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    Yea same, not had any problems.
    Would last known good role back the update if you got hit by this ?
     
  4. Griffter

    Griffter New Member

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    Ironically those ppl who get the restart crash bug will never see this post and most likely reinstall and some maybe just dump all data for a fresh install on their single HDD just to download the update again lol

    shame...

    M$ tsk tsk tsk
     
  5. lp rob1

    lp rob1 New Member

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    I think I have experienced this bug. Shutting down works fine, but pressing restart causes the system to hang just before starting up again, requiring a hard reset.
     
  6. k4p84

    k4p84 New Member

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    add and remove programs / view installed updates (top left) / uninstall the update. if you can't boot see if you can get in via safe mode
     
  7. erratum1

    erratum1 New Member

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    Thanks wasn't quite sure how to remove an important update.
     
  8. Bob Andersson

    Bob Andersson New Member

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    Hmm, uninstalled the update, although I hadn't seen any errant behaviour, and rebooted, Checked for updates and 2823324 was offered (file date April 9th) so I installed it without issue. So what gives? Has Microsoft already fixed the problem?
     
  9. Griffter

    Griffter New Member

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    Shaun Sparg
     
  10. Gareth Halfacree

    Gareth Halfacree WIIGII! Staff Administrator Super Moderator Moderator

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    Not so far as I'm aware: the knowledge base entry still lists it as having been removed pending investigation. That said, I don't have a Windows box I can check on. It's possible that Windows Update has cached the update - did it seem to take little to no time to download the second time you installed it?
     
  11. Tyinsar

    Tyinsar 6 screens 1 card since Nov 17 2007

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    It's already been installed on several machines both at home and at work. No issues so far. I see no point in removing the patch from those machines.

    I suspect such issues are relatively rare otherwise they wouldn't get through Microsoft's testing. The possible variations in hardware and software in Windows PCs has got to be some mind-numbingly massive number.
     
  12. Corky42

    Corky42 What did walle eat for breakfast?

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    From what i have read it seems this maybe caused by Kaspersky.
     
    Tyinsar likes this.
  13. LordPyrinc

    LordPyrinc Legomaniac

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    Thanks for the info Bit-Tech! That faulty patch would've loaded on my next reboot. I've removed it from the list for now.
     
  14. Tyinsar

    Tyinsar 6 screens 1 card since Nov 17 2007

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    Good to know. :thumb: (rep added)
    This is part of why my machines don't all run the same anti-virus.
     
  15. Woodspoon

    Woodspoon New Member

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    Can't even get the update on if I wanted to.
    kb2808735, kb2813170, kb2823324, kb2799926
    updates keep failing getting error code: 800736B3
    Only on those 4, uninstalled all of the previous months updates that went back on fine, just the most recent 4 didn't.
    Anyone else had this?
     
  16. Corky42

    Corky42 What did walle eat for breakfast?

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  17. Woodspoon

    Woodspoon New Member

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    Yes, tried both the MS fixit thing and the System Update Readiness Tool, the fixit tool says it fixes something until I restart and it fixes the same thing again :s
    Don't really fancy poking around in my registry to do it manually either.
     
  18. cnyrsitizin

    cnyrsitizin New Member

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    Hmm. Running both Kaspersky IS2013 and the patch (file date 10/4) on Windows 7 64 bit no problems at all.
     
  19. RichCreedy

    RichCreedy Hey What Who

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    disable automatic updates, then re-enable via windows update cpl
     

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