DOA (system 1) returned to store and got it replaced. The first RROD (system 1) I sent it in and they lost my system in the system so i got sick of waiting and bought a another one (system 2) which RRODed. 8 months later I finally got a notice from M$ that my systems are being replaced all together. So now I have 2 systems. The store I orignally bought my system from didn't cover RRODs which was crap.