I think it would be nice. Since E-mail is a bit "old school" , instant messaging is something people use a lot more these days ( haven't configured thunderbird since my last format, 2 months ago) Would that be possible?
MSN notification for what exactly? Subscribed threads? Tbh I can't really see the point not like it's hard to check e-mail a few times a day (or in my case leave it open all day).
I think it would just be more hassle for the staff...and not everyone likes being interrupted while they're doing something important by an annoying instant message. Much easier just to check email a few times a day. As for email being 'old school', you can't really get a whole lot more modern than it...
Thanks for the suggestion, but i can safely say that we have no intention of moving away from an email based system