Discussion in 'Tech Support' started by MarkW7, 27 Apr 2009.
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Try logging into a different user account?
I just worked on a machine today where a trojan was actively blocking Firefox & Internet Explorer. I could ping successfully, but couldn't get out.
Logged into a different account and I could do everything alright.
We've scanned this machine with different software and it never really finds it all. But it only affects her account, so I just transferred everything over to a new one.
Maybe the DNS is misconfigured; instead of trying sites like this, try this.
Happened it happen once, confused the hell out of me
It's going to seem obvious, but you have gone basic and shut-off all firewall software including windows own.
And tried pinging the host?
check the proxy setting in IE and fire fox,
How does the laptop connect to the internet? The TCP/IP settings should be ok as MSN works ok so it may be that your not getting the proper DNS address if DHCP is being used on the network.
Some more info would be helpful.
try this start>control panel>network and sharing center>>diagnose and repair
if that doesn't do it.. go back into the network sharing center and manage network connections- right click on his connection and properties.. now double click on TCP/IPv4- click to manually configure the dns servers there
check to make sure he doesn't have proxies setup in ie and firefox
oh yeah and the obvious reinstall his wireless driver
Separate names with a comma.