Ok i usually dont get angry very easily but this time ive had it. Lets break this down shall we 1. I win third place in bit techs moty and win a bunch of stuff including an A-plus Diabolo Advance case 2. The case was shipped to me with some useless shipping company that for some reason could not deliver the case to me. (theres a ton of stupiditi involving the shipping company to but if i was to write all that id be here all night) 3. after an endless wait i get contacted by nanopoint and informed that the case was back in the UK and that it had been pretty severly banged up in the process. 4. Im told that they would send another case from germany instead and use another shipping company 5. Today i recive the case and to my surprise it looks like freakin El Diablo himself has bodyslammed it. Not only that the case is shipped from the UK. To me this says only one thing Nanopoint sent me the very same mangeled case that came back to them. Now this is absolute BS first i have to wait for several mounths and when i finally get the case its absolutely unusable. My stepson that was reallly looking forward to getting his old case upgraded was utterly disapointed when i told him what had happened. And i cannot believe how badly this has been handeled. Nanopoint seem to have decided to ship a case to me that they knew was busted up but i guess that wasnt important i mean god forbid if they had to replace a case that a shippingcompany had destroyed. And heres some nice pictures of the piece of scrap they sent my question is what is nanopoint going to do about this, will i get a new case, will i have to wait another 3 mounths or should i just forget that i ever won a case?