Alright guys, bit of background. I work at a university, IT support (obviously) and had a student come in today with a Lenovo laptop (can't remember the specific model) running Windows 7. She couldn't connect to the internet in her room via an ethernet cable and a port on the wall. She brought it to the desk and I managed to connect it there, she could also connect in someone else's room, and people could connect in her room using said network point. Whenever I'd try to connect her laptop in her room (trying different cables) the network connection manager keeps showing the LAN port being connected then not in quick succession. Just sitting there basically flickering on and off at me. It's such an isolated, specific problem but I was out of ideas. What I deduced was theres nothing wrong with her laptop and its settings, nothing wrong with the cable she's using and nothing wrong with the network point she's using but a combination of those three causes a problem. Any ideas? She's really hot guys so any help is appreciated.
Lol. Is this a gigabit NIC and everyone else who could connect was using 10/100 mbps? ... Try forcing a lower speed (but still full duplex). If it works, check the network jack/cabling to make sure every pair is properly connected.
Perhaps you should monitor it overnight! Seriously, could it be that the socket in her room has a loose connection? Doesn't entirely explain why other can connect, but perhaps her laptop's network connection is particularly sensitive to it. Conversely it could be the port on the laptop. If it was me, I would re-wire the wall connection first. If that does not work then I would suspect the laptop connection and perhaps suggest she gets the laptop repaired. It doesn't sound like a software problem. Can she go wireless in her room?
That was exactly what I thought. It knew there was a connection and it kept on getting the connection but it would only hold it for a second. So yes, it could be to do with sensitivity, would explain why it can connect elsewhere if it was the port in the room that was at fault. They don't seem to get wireless in the halls. I could try forcing a lower speed, see if that can do anything, think I can take the ethernet cable out of the equation though as we tried two different ones. Cheers for the help guys, I'll see what I can do, spending the night does seem like the best option though! lol
Don't forget though that a network connection can only be changed at night, the engineer requires soft lighting, a glass of wine and someone to hold his torch ;-)
