Windows No login anymore

Discussion in 'Tech Support' started by CrapBag, 9 Jul 2017.

  1. CrapBag

    CrapBag Well-Known Member

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    My son was trying to fix a game by following the instructions of a Microsoft rep and in doing so has locked himself out of his Pc.

    It comes up with the windows screen with a photo of a stork and the icons but no login.

    Tried safe booting using shift and restart and nothing, used my win10 boot disc and nothing helps.

    Anyone got a clue what to do, he's panicking a little here.

    I forgot to mention he was told to temporarily disable are third party apps in msconfig.
     
    Last edited: 9 Jul 2017
  2. spolsh

    spolsh Member

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    A real Microsoft rep, or "Dave" from Calcutta in the cold calling technical dept on the phone offering to check out the PC ?
     
  3. CrapBag

    CrapBag Well-Known Member

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    No real through ms support on their site
     
  4. Corky42

    Corky42 What did walle eat for breakfast?

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    Start up in safe mode, open msconfig and uncheck the "safe boot" option.

    Forgot to say if you can see the power icon on the login screen hold down the shift key on the keyboard while using the icon to select the restart PC option, Microsoft linky to complete instructions for safe mode in Windows 10
     
    Last edited: 10 Jul 2017
  5. adidan

    adidan Too lazy to change avatars. It's always christmas.

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    I don't think he can get into safe mode to do that. There seems to be talk of restarting 3 times in a row that gives you options but I'm not sure about that one. If that can give an option of safe mode it does sound like, as Corky suggests, it's the safe boot option that's been ticked and is messing about.
     
  6. CrapBag

    CrapBag Well-Known Member

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    Tried the shift power button restart option like 40 times and it worked just once.

    On holiday now so will have to wait, rep told me to make latest win 10 usb which I have done so will try when I get home.
     
  7. CrapBag

    CrapBag Well-Known Member

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    Ok I fixed this by forcing f8 safe boot to be available.

    Used my windows 10 usb stick to gain a command prompt and then used the following command.

    bcdedit /set {default} bootmenupolicy legacy

    I could then access safe mode and run msconfig and re enable what my lad had disabled.
     
    Last edited: 14 Jul 2017
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  8. adidan

    adidan Too lazy to change avatars. It's always christmas.

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    Thanks for updating mate, glad you sorted it. Always nice to see someone come back and give their solution.:thumb:
     
  9. CrapBag

    CrapBag Well-Known Member

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    Yeh too many threads on forums that are left unanswered.
     

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