Discussion in 'Hardware' started by The_Crapman, 6 Jun 2020.
I just checked, mine says the same!
I would imagine some poor inventory planner came in this morning and is having a terrible day......
..or the easiest day ever.
"Due to an error with our inventory system, your item was incorrectly shown as available... etc.."
Yeah, external customers never used to be the problem.
It’s the internal Sales rep / product owner who earns a commission: so when are you getting all these cards in, so I get my bonus?
Reporting your back orders, trying to figure out what / if you can supply any.
Edit: Spent my early career as supply chain planner. Not in retail fortunately.
Viking website isn't working as well now...
Edit: Either their system is broken or they've deleted them all as mine is now a zero cost order with no items...
Looks like they just deleted the order, not even an email! I wonder if I'll keep the Honey Gold and Nectar Points!
They deleted your order, without notification?
I'm pretty sure they're required by law to notify you.
Well I've not had a notification and the order is effectively empty...
Chase it up - rip into them for sh!tty customer service.
Did you say you placed an order? Is it active?
I'll have a look in a bit - can't do it just yet because I set the account up in a hurry and I've forgotten the password already. Waiting for a reset email.
Yep, the order is still showing, for the time being at least.
Odd! Time to power up the email!
Mine is still showing too.
I ordered mine at 1:08pm Saturday and Im order number 75058xx for reference...
What was the time of your order, @Bloody_Pete ?
My confirmation email was timestamped 2:23pm
17:45, and my order number is 750669xx so ooof, potentially a lot of orders got put in!
Yeah, they're probably working backwards through the list, which means mine won't get cancelled until tomorrow
Had a chat with viking support, this was their reasoning: 'Thank you for your patience Peter. There is currently a problem with orders for the (Item Code or Name) and it
has been escalated to our IT team. You will be contacted with an update once the matter is resolved. My apologies for
the inconveniences caused.' Sooooooooooo...
Edit update: 'All orders have been cancelled on our end, and all pending payments will automatically get cancelled as well.' So not looking great.
Currys have started scalping as well. PNY GTX 3070 up to £770 from £600
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