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Graphics overheating 7870 graphics card

Discussion in 'Tech Support' started by wrendre, 22 Jan 2014.

  1. wrendre

    wrendre What's a Dremel?

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    Hello Bit techers (is that the community name? well it is now :p)

    forgive me if this is in the wrong place (a toss between putting it in Tech support or the hardware sub forums) but I have a serious issue I need advice on how to solve before I break warrenty

    I have an XFX 7870 Double Dissipation graphics card and well look at the following screenshot and you'll see what's up:

    https://scontent-a-lhr.xx.fbcdn.net/hphotos-prn2/1553447_10200836351184962_1751950501_o.jpg

    the card reaches 90-100 degree's after about 5-10 minutes of gameplay, this happens on any game I play,

    Battlefield 4
    Skyrim
    Eurotruck Sim 2
    even Terraria

    I have been told by quite a few of my friends, one of them a bit techer, that XFX cut corners in terms of cooling to deliver cheaper products.

    I've also been looking at my setup and trying to figure out ways to improve the cooling situation

    I'm looking at replacing my case from a Jeantech Aqua to a Corsair Carbide 200/300r

    I've also seen on Scan a nice aftermarket cooler for the graphics card - LN35744

    my question is will these changes, mainly the card cooler, solve this issue?

    thank you for you time.
     
  2. Pookie

    Pookie Illegitimi non carborundum

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    Do the temps drop with the side of the case removed? Also check for dust build up in the heatsink assembly.
     
  3. wrendre

    wrendre What's a Dremel?

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    checked for dust, hardly any at all.

    with the side off, still reaches those temperatures just slower,

    I am currently using a desk fan to help cool the card, it keeps it stable at 70-74

    been told that's a bad idea really, but i'd rather not have a burnt out £140 graphics card.
     
  4. Pookie

    Pookie Illegitimi non carborundum

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    Sounds like the heatsink isn't attached properly. As the card is in warranty I would suggest an RMA. Unless your happy to remove the cooler and re-apply the TIM to see if that makes a difference.
     
  5. Shirty

    Shirty W*nker! Super Moderator

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    There's your problem wrendre. Open air GPU coolers need plenty of airflow, both intake and exhaust. A seven year old budget case design isn't going to be offering much if any useful airflow. That card needs to be fed cold air (as your desk fan is currently doing) and the hot exhaust air needs to be drawn out of the top of your case quickly, quietly and efficiently.

    The XFX DD isn't the best open air cooler, but it's not as bad as your temps are indicating.

    TL;DR: Get a Fractal Design Define R4, it will change your world.

    Oh, and welcome to the forums :)
     
    Last edited: 23 Jan 2014
  6. wrendre

    wrendre What's a Dremel?

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    yep, i took the plunge and opened up the heatsink and re-pasted and it climbs a lot slower,

    I have now bought the Corsair Carbide 300R and will buy a couple of their fans to go with it.

    also thank you.
     
  7. wrendre

    wrendre What's a Dremel?

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    I already sent it back to the vendor I bought it from and they returned it saying "no fault found"
     
  8. Votick

    Votick My CPU's hot but my core runs cold.

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    Just wanted to add I told him this.
    Before it went to ebuyer and they said it was ok.

    Votick Cheesecake ;)
     
  9. wrendre

    wrendre What's a Dremel?

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    ok got a 300r now and just had a driver crash and temperature of 95c playing world of tanks.

    fan setup in the case
    1 140mm intake at the front
    2 120mm intakes on the side directly over the card
    and 2 120mm top and back exhausts.

    I'm now going to get an aftermarket cooler is the XFX DD 7870 built using amd's reference?
    will a LN35744 fit?
     
  10. Pookie

    Pookie Illegitimi non carborundum

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    I would argue with your supplier that something isnt right with the card. Stress to them that it overheats and dies. They obviously don't know how to properly test something.
     
  11. Wonky

    Wonky What's a Dremel?

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    Yeah, i agree with Pookie here. Email customer support before sending it back first though. They clearly aren't testing it properly.

    I've got 2 of these crossfired in my pants age old pc in my NZXT Phantom Enthusiast, yet at 100% load only reach 60-70C and they're so close to each other I'm surprised the top card isn't as hot as the sun!
     
  12. sandys

    sandys Multimodder

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    If you have used something like after burner in the past you may have screwed up the fan profile, I had a suspiciously quiet 290 this happened on.

    Un installing all temperature control/monitoring applications and GPU drivers and reinstalling drivers got me the high pitch whine I was looking for :D

    The software in my case was telling me the fan was fine when in fact it was barely spinning.
     

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