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Windows Painkiller: Dreamcatcher = Terrible Support Service

Discussion in 'Gaming' started by deltaworld, 25 Sep 2009.

  1. deltaworld

    deltaworld New Member

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    Hi

    I bought Painkiller: Universe for £4.82 which I thought at the time of purchase was a bargain. It comes with Painkiller: Black Edition and Painkiller: Overdose

    Painkiller: Black Edition includes the original game, Painkiller and it's expansion pack Battle out of Hell.

    Now the problem I have is that the game [Painkiller] when first installed is patched to 1.6 and it runs fine with no problems on Windows 7. I have tried to playing the game online as I have heard that this game is great fun online and competitions have been done on this game.

    When trying to connect I get the message Cannot connect upgrade to 1.64nv2

    I looked on the Dreamcatcher forums and it suggested that I download the patches from [Gamershell] 1.61 and install it. and then Install 1.62 and 1.64 as these are optional.

    I downloaded all 3 patches. I tried running the game after the first patch 1.61 and it says insert CD into drive (which it already is) and the game fails to launch. I then patch it with 1.62 and I get the same messages and and then 1.64 and also the same messages.

    After googling this problem, I couldn't get anywhere but then I found out that Dreamcatcher have had some problems with some peoples machines where it had failed to verify the CD in the drive and they released a "cd-fix". I found the so called patch on gamershell installed it but it brought up some other error and it did not launch.

    I then tried contacting dreamcatcher themselves about this problem and I have registered on their forum site with a username but I can't post any messages on the forums until the account has been activated. I was told I would receive an activation email (which I didn't) I waited a couple of days but still no activation email. I contacted the site through the Contact Us page on their forum explaining the situation that I need the account activated but still no answer a few days later.

    I looked up UK Support for the game on the README file and there was an email for uktechsupport@mindscape.com. I sent the email explaining the situation about no-cd problem and they have not responded.

    Now, am I the only one with this problem or has anyone else had a similar experience. I know that £4.82 is not a great deal amount but If I pay for a game I expect it to work and if it doesn't to at least get some support.

    Should I not of bought the retail version of the disk and bought the game from gog.com or steam and relied on gog's or steams customer support?
     
  2. October

    October Mariachi Style

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    I bought it off Steam, works fine for me.

    Thoroughly useless post so. :lol:
     
  3. DXR_13KE

    DXR_13KE BananaModder

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    Use a no cd exe from gamecopyworld....
     
  4. deltaworld

    deltaworld New Member

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    i've tried that but I keep on getting a dll error. I've tried 3 different no-cd's from gamecopyworld
     
  5. julianmartin

    julianmartin resident cyborg.

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    what is the DLL error? Is it the same with each crack? might be fixable..
     
  6. deltaworld

    deltaworld New Member

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    I managed to find a crack that did work from gamecopyworld but the problem now that I get is when I choose Multiplayer->Join A Game->Internet I can't see any servers whilst when I was running the game with patch 1.6 I can see the servers.

    This is the no-cd from gamecopy world that I am using

    Painkiller: BOoH v1.64 [ALL] No-CD/LAN Fixed EXE 15-09-2005 Cr@ck-IT
     
  7. deltaworld

    deltaworld New Member

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  8. deltaworld

    deltaworld New Member

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    I also tried this one

    Painkiller CD FIX UPDATE [ENGLISH] Fixed EXE

    and i get the error message

    Script Error
    [string "../Data/LScripts/Main/Definitions.lua"]:899: attempt to call global 'IsMPDemo' (a nil value)

    Press "Retry" to Debug.

    I Pressed retry and I get this

    [string "../Data/LScripts/Main/Cfg.lua"]:899: attempt to call global 'GetCDLabel' (a nil value)

    I hit retry and it goes back to the first one
     

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