Thinking of buying a new home from Persimmon or Charles Church, then this web site will make some interesting reading. http://www.charles-church.org.uk btw I appreciate the credit crunch, lack of willing money lenders (hence higher rates, and preference for 25% depositis) fears of negative equity, and other worries with the economy are perhaps more topical reasons to not be buying currently. Reality is that the Charles Church owners opinion site's reports are actually giving a better impression than the reality faced by new home owners, as home owners are scared to complain for fear of damaging their investment and making it difficult or harder to sell on. Their is also risk in that the 1st home owner has to legally declare whether they considered claiming on the property warranty, whereas the house builder can buy back the property and sell it on with a known fault without having to answer than same question, hence being able to hide known faults which the warranty made difficult to fix or wouldn't fix at all. The amount of bad press and complaints against Charles Church in particular is very worrying, considering it's the luxuary high end brand within the persimmon group - and with ones own experience of serious structural issues, which estimates to fix are very high, with the builder claiming ignorance and using a whole host of tactics to avoid dealing with the issues in the property construction. Some good news is that the Office of Fair Trading is investigating new house builders in the UK, and their is hope that government legaslation might be supported to finally get new homes covered by the sale of goods act, so that consumers can have some tangiable rights to quality and fit for purpose, as well as a genuine warranty that covers faults, rather than the NHBC insurance scheme which is paid for by the builders and which is run/influenced by too many people with an direct interest in the building companies.