Xbox 360 Quick RRoD Question

Discussion in 'Gaming' started by K, 14 Oct 2008.

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  1. K

    K 528491

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    Just curious the 360 I've just sent back to MS due to the RRoD is a launch day unit. What do MS typically do in these repair situations? Will they replace the motherboard for the latest more reliable chipset and all that good stuff, or is it like for like using service parts? Or perhaps an entire unit swap out?

    Cheers
     
    K, 14 Oct 2008
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  2. atanum141

    atanum141 I fapped to your post!

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    Prob install better HSF units and the newer clamps to hold it all down.
     
    atanum141, 14 Oct 2008
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  3. alastor

    alastor Minimodder

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    When I got mine back a few weeks ago they had apparently replaced the motherboard. However I have no idea whether it was like for like or if I got a newer Falcon board, I didn't have to send off the old 205W PSU but I don't know if that makes any difference (the Falcons come with 175W units).
     
    alastor, 14 Oct 2008
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  4. K

    K 528491

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    If you got a Falcon board surely it would have to include HDMI and therefore have a different case etc? I can't recall if they said whether or not they needed the PSU with mine as my mate set up the collection and such, but I sent it anyway. Should that make a difference at all? They won't like, not send it me back will they? Hah.
     
    K, 14 Oct 2008
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  5. mushky

    mushky gimme snails

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    There was talk of a new motherboard with the newer chipset, but without HDMI, for this very purpose.
    Can't remember the name or anything but it was a while ago now that I read about it.
    My mate sent his launch one back a couple of months ago and got a HDMI console with new DVD drive as well. Looked like a refurb.

    Let us know what you get.
     
    mushky, 14 Oct 2008
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  6. Fod

    Fod what is the cheesecake?

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    Fod, 14 Oct 2008
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  7. alastor

    alastor Minimodder

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    They should send you back the PSU, I didn't give them the chance as I even took off the faceplate in case they sent me a scratched one :p

    My original one had a Zephyr board (old 90nm chips but with HDMI) but I don't know if it's now still a Zephyr or a Falcon. According to wiki the Opus board (65nm CPU) is being used to replace old Xenon systems (90nm/no HDMI) so you'd probably get one of those. Whether they'll send a new 175W PSU with it is totally beyond me :confused:

    Edit: Having investigated a bit it seems that the different PSUs have different plugs. The 203W unit's plug fits in any console whereas the 175W plug will only fit in Falcon/Opus boards, so it seems as if an old PSU will work with a new board.
     
    Last edited: 14 Oct 2008
    alastor, 14 Oct 2008
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  8. Blademrk

    Blademrk Why so serious?

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    I sent my launch console back last Christmas, and I just had the mobo replaced with the same model and the replacement heat spreader (no HDMI for me). They also replaced the CD-ROM drive as there was a fault with it opening sometimes.
     
    Blademrk, 14 Oct 2008
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  9. SkiDave

    SkiDave Minimodder

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    when it happened it to me, i just sent off the main console; no hdd or cables. and 2 weeks later they just sent me a whole new console.
     
    SkiDave, 14 Oct 2008
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  10. mookboy

    mookboy BRAAAAAAP

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    Yep my next door neighbour was sent a new console too.
     
    mookboy, 14 Oct 2008
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  11. K

    K 528491

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    Ok, so it really does differ on a case by case basis it would seem. I will let you guys know exactly what I get.

    Also, what is the warranty on the repaired machine? Is it like 30 days or the rest of your 3 year warranty, whichever is longer? I read somewhere it's another year, which sounds crazy. Couldn't see it on the Xbox site.
     
    K, 15 Oct 2008
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  12. DougEdey

    DougEdey I pwn all your storage

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    same as before, 1 year for general failure, 3 year RROD

    AFAIK: in the EU all warranty replacements have the same warranty as a new unit
     
    DougEdey, 15 Oct 2008
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  13. K

    K 528491

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    really? That's really good. I know that isn't the case with every manufacturer. The one I work for in particular.
     
    K, 15 Oct 2008
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  14. DougEdey

    DougEdey I pwn all your storage

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    That's apple tho :p

    You seen the new "I'm a PC" adverts by Microsoft?
     
    DougEdey, 15 Oct 2008
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  15. SkiDave

    SkiDave Minimodder

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    @ K yup the warranty is three years on the new/repaired console but only for RRoD
     
    SkiDave, 15 Oct 2008
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  16. K

    K 528491

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    That's great to know, cheers.

    Yeah Doug I have. The whole campaign kicked off good and proper when I was in the States. Had some MS guy trying to push his I'm A PC marketing material on me in Times Square. Ironically I heard that the production house that did all the material use Macs exclusively (unsurprisingly for a media house though I suppose).
     
    K, 15 Oct 2008
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  17. steelblade

    steelblade What's a Dremel?

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    jesus... is there actually any original working 360's? seems like youve all had a dead one.
     
    steelblade, 15 Oct 2008
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  18. K

    K 528491

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    Never had a problem with either of the ones I bought! The first I unwillingly had to sell, the second was an RRoD machine I bought and got replaced in-store by a friend, then that replacement got stolen. This current one is an RRoD gift from a friend who hasn't used it in 2 years!
     
    K, 15 Oct 2008
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  19. steelblade

    steelblade What's a Dremel?

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    Still ... sounds like ebay purchases aint a wise choice hehe
     
    steelblade, 15 Oct 2008
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  20. DougEdey

    DougEdey I pwn all your storage

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    Mine was running fine till this summer (launch machine) I repaired it myself though...
     
    DougEdey, 15 Oct 2008
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