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Other Recommend me a data recovery specialist

Discussion in 'Tech Support' started by WarrenJ, 31 Oct 2018.

  1. WarrenJ

    WarrenJ Well-Known Member

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    Anyone know of a reputable data recovery specialist?

    I have a failed SanDisk SSD that died overnight (sadly the backup bloody failed too).

    Any suggestions would be great.
     
  2. Gareth Halfacree

    Gareth Halfacree WIIGII! Staff Administrator Super Moderator Moderator

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    Kroll Ontrack. They'll pick it up and give you a free quote - but be aware that you're going to want to be sitting down when you get it.
     
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  3. WarrenJ

    WarrenJ Well-Known Member

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    I've already been out to buy myself a tub of vaseline. At this point it's better than the alternative.

    Time to invest in a further backup system and possibly move certain items into the cloud.
     
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  4. Gareth Halfacree

    Gareth Halfacree WIIGII! Staff Administrator Super Moderator Moderator

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    Two is one, one is none.
     
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  5. Zoon

    Zoon Hunting Wabbits since the 80s

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    Side note on some file backup methods. I have my vital stuff in OneDrive with the local OneDrive folder synced to my NAS with syncthing and 5 simple versions kept. Then I have rsnapshot providing daily, weekly, monthly rotations of these files on another disk. It was ridiculously simple to set up. I have another NAS in a family member’s home I’ll eventually copy the rsnapshot volume to as well.

    I recently had a scare where one of my SSD simply disappeared from My Computer. Thankfully after a cable reseat it all came back but you can bet I did a full backup of it after that.
     
  6. Gareth Halfacree

    Gareth Halfacree WIIGII! Staff Administrator Super Moderator Moderator

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    Syncthing/rsnapshot for the win! Shame development has ceased on the latter, it works super well and the project the maintainer has moved to, Borg, is way more complex. I'm just hoping nothing breaks, 'cos I'm really happy with how my backups work (Syncthing to the desktop, server, and laptop, plus an off-site RPi, then rsnapshot from a mirror in the server to a 6TB in an "in case of fire grab this drive" externally-accessible hot-swap bay.)
     
  7. Zoon

    Zoon Hunting Wabbits since the 80s

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    I'm hoping the offsite copy will eventually provide me the fire-safe alternative. That server has been a little shaky so far though. I might have to replace it. Potentially even an RPi with a sata card and a single drive is all that needs. It's also running Plex but I can pre-transcode the files at this end before sending them over to it.
     
  8. TheMadDutchDude

    TheMadDutchDude The Flying Dutchman

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    Is the data that critical? As said above, the recovery can be expensive and be into the thousands...
     
  9. adidan

    adidan Avatar is nearly back in season.

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    If two is one and one is none does that make three is one?

    Seriously though I need to sort out a good back up system when we move, especially the GF's laptop. I think this rig will become a backup system when I upgrade. Best to go hunting for howto vids I guess...

    OP: I hope the quote isn't too gulp inducing. I presume you've checked eveything and on another rig to make sure. Yeah, sorry, daft question I know I just remember losing an SSD all of a sudden and it turn out to be a borked SATA cable
     
  10. WarrenJ

    WarrenJ Well-Known Member

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    I won't put a price on here, however needless to say, i'm not going to be sitting comfortably for a few days.
     
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  11. Nealieboyee

    Nealieboyee Packaging Master!

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    Spill! Or at least tell us how many figures? Three?
     
    Last edited: 3 Nov 2018
  12. modd1uk

    modd1uk Well-Known Member

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    £300+ easily I'd of thought.
     
  13. WarrenJ

    WarrenJ Well-Known Member

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    I'll just say £300 is comfortably over the horizon... in the wrong direction.
     
  14. Nealieboyee

    Nealieboyee Packaging Master!

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  15. TheMadDutchDude

    TheMadDutchDude The Flying Dutchman

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    Come on... give us a more accurate guess. We don’t know which company you went to. :D

    Within the nearest £100(0) would be great.
     
  16. WarrenJ

    WarrenJ Well-Known Member

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    We're not in four figures...yet...but we're not far off. *sigh*
     
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  17. Mister_Tad

    Mister_Tad Super Moderator Super Moderator

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    That's not too bad considering. Presumably that's on the "we'll get to it when we get to it" service though...

    Kroll are the only ones I've dealt with that have managed to recover something semi-useful (from a double RAID5 failure in an HDS array, immediately, on-site and out of hours... so appreciably more than 4 figures)
     

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