I have experienced otherwise, even though not with Itunes I have to admit. I never had problems at all with Itunes - but then I only downloaded about a handfull of songs from them. No, I experienced problems with MSN music and Napster. Both were WMA - a file type I like for my mobile player as it has great quality as lower bitrates. However they didn't - and don't - work on the player. They player was supposed to be able to - I payed extra for this little plays for sure thingy and the Napster logo. Still - the support said "Your player is an older version which doesn't support the new DRM..." Yeah right. You couldn't even buy the player for a year. Itunes DRM is fine. But then it is not as restrictive as others. I don't mind DRM at all if I don't notice it. And that is the way it should be.