Hello, I've been using Scan for years, but I'm very unhappy that they put SCANSURE in your basket by default. To me this is a rip off & reminds me of when shops in town to pressure you in getting extended warranties. Which have now been highlight as rip offs in the majority of cases. I contacted Scan & the person I spoke to said they made no money on this Why would a business offer/sell something & not make a penny on it? Bottom line they DON'T give you a refund on SCANSURE even if you phone before receiving the goods. I for one will be going elsewhere in future. Does anyone else have comments on this? or am I the only mug that didn't notice this waste of time insurance slipping in my basket!