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Cooling Short (1-2 second) black screens, cooling and power supplies

Discussion in 'Tech Support' started by ShakeyJake, 24 Jun 2025.

  1. ShakeyJake

    ShakeyJake My name is actually 'Jack'.

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    Hello everyone, looking for some advice and some help please. I have a gaming pc that has a few issues that I need to sort out. Firstly, specs:

    Case: Be Quiet Pure Base 600
    Motherboard: Asus PRIME B660M-A D4
    CPU: i5 12400F
    Cooler: Coolermaster Master Liquid 120 AIO
    RAM: 32GB DDR4 Corsair Vengeance LPX 3200
    GPU: Zotac 3070Ti 8GB
    PSU: Corsair RM750 Gold
    Disks: 500GB Samsung 980 M.2 (OS) and 4TB WD Black SN850X M.2 (Games)
    OS: Windows 11 Home 64 bit
    Screen: Dell u4924 5120*1440

    When it comes to the screen, yes I know that the system isn't really powerful enough to run what's essentially a 4k equivalent screen. However, currently I only have the desk space for one monitor and so I often run it at half-size, essentially making it a 2560*1440 screen. When I have more space I will go back to running a separate monitor for my gaming pc with a higher refresh rate and a lower resolution, but this is what I've got for now.


    First problem: it occasionally produces a black screen. This is very short, only a few seconds, and it only happens during demanding sections of games. This will happen a lot, maybe every 20 seconds or so, for a bit and then it will stop until the next shiny thing happens. As it only happens during the demanding bits, I am guessing that this is either power or cooling related, or perhaps the gou running out of its own memory? However, hardware monitoring doesn't show any power or thermal issues. Does anyone have any idea what this might be? I think that I have a beefy enough psu and such, but very open to ideas. Because it only happens during the demanding bits I guess I don't have to think about cables or anything?

    Whilst I don't really want to spend £120+ on a new power supply unless I really have to, I want to do something about the cooling anyway, even if that is not the cause of the balck screens. The case is a Be Quiet Pure Base 600. Currently I have 2x Be Quiet fans (the ones that came with the case) at the front and the AIO cooler is the (sole) exhaust on the back. Nothing in the roof. It occurs to me that the cpu is only really being fed warm exhaust air which can't be ideal. I am wondering about getting 3 new 120mm fans for the front (which can either take 2x140 or 3x120) and using the 2 current fans as exhausts on the top. However, I don't just want to fall into the trap of 'more is better' and was wondering what the ideal setup would be for this case with these components?

    Thanks,
    Jack
     
    Last edited: 24 Jun 2025
  2. Gareth Halfacree

    Gareth Halfacree WIIGII! Lover of bit-tech Administrator Super Moderator Moderator

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    Can you monitor power, temperature, and resource usage while you're playing a game? That might help shine a light on things.

    And what wattage is your power supply?
     
  3. yuusou

    yuusou Multimodder

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    Are you using a screen with freesync that isn't explicitly supported by nvidia? If so, is it enabled? If so, turn it off. MrsYuu was having a similar issue because of freesync.

    EDIT: nevermind, that screen doesn't have freesync or gsync, I only just noticed you listed the screen.
     
  4. ShakeyJake

    ShakeyJake My name is actually 'Jack'.

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    Doh, edited into the post. It's a Corsair RM750. New in Nov 2022, only used in this pc for gaming for maybe 2-3 hours a week. Yes I have been using HWMonitor but I have to admit I don't actually know what I'm looking for other than the obvious.


    Thanks for the suggestion though! :)
     
  5. yuusou

    yuusou Multimodder

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    Is this happening on all games or any game in particular? Do you have dynamic scaling enabled on any of these games?
     
  6. ShakeyJake

    ShakeyJake My name is actually 'Jack'.

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    Mostly Satisfactory and Warhammer Space Marine 2. Satisfactory is full screen, no dynamic scaling. Warhammer is half screen, I don't think the scaling is turned on but I can check.
     
  7. Andersen

    Andersen Morally despicable and ethically objectionable

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    Swap the cable between pixel pusher and monitor. Had an identical issue few years ago, turned out that bargain bin HDMI cable was dodgy
     
  8. ShakeyJake

    ShakeyJake My name is actually 'Jack'.

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    I have since put in two separate new cables, both high quality ones from Amazon and unfortunately the issue persists. Although having said that it did stop for about a week on installation of the new cable. Is it possible that I am somehow breaking them? Or this could just be coincidence as the issue was intermittent anyway.

    Video of the issue.
     
  9. The_Crapman

    The_Crapman World's worst stuntman. Lover of bit-tech

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    Could be a loose cable or dodgy port soldering.. As well as replacing the cable, have you tried using different ports on monitor and GPU? Also, does the cable dangle down the back of your desk? Might get knocked and tugged as you shift about slowly pulling it out.

    Doesn't sounds like PSU, because that'd cause crashes, either to desktop or reboots. Doesn't really sound like cooling either, although the pure base 600 doesn't have great ventilation, especially at the front. Try running the rig having completely removing the front panel and remove the roof cover, of it stops then that's the problem, and you can either mod the case to get more airflow through the front, or get a new case with better ventilation.
     

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