My firm is part of a joint venture between two competing companies, each of which is responsible for supporting various functions - i.e. one is entirely responsible for out IT/HR backoffice functions. Now, the CRM system they employ would be perfect, but due to our JV status, they cannot give us access because it doesn't allow them to ring fence certain parts of the business. Basically, some higher up IT bod is sh!tting it in case we inadvertently grant their partner access to their whole CRM database. IT have neatly added that CRM falls outside of the contractual support they are required to provide to the JV. i.e. they've washed their hands of the matter. Now, we can have our own system, integrated with our sales/dispatch system, but it costs a fooking bomb. Therefore, our only option is a standalone system that will require an element of double-entry - not ideal, but there you go. My first thought was some cloud-based subscription system or perhaps MS Access with a CRM template. I'm not thrilled with these generic cloud based CRM subscriptions, but the more tailored options get very expensive very quickly. We're looking at 6-10 users, so my first question is: Can MS Access handle multiple user access to a single database, stored on a local server? We don't strictly need a full singing and dancing CRM system, just a customer database with won/lost/project lead tracking. i.e. a database that, once up and running, we can query by customer and immediately see what projects they are linked to, or a project and see which customers are linked to it. If anyone has managed to wade though my ramblings, and has any suggestions or product recommendations, I'd love to hear from you.