So this morning I put my laptop to sleep as I had to go out. About 3 hours later I got home and opened the laptop to wake it up and get some reports done that work have been asking for. It froze as it was waking up and blue screened but I didn't catch the code before it reset. Upon restarting it got as far as the windows loading screen and it just sat there with the logo pulsing and wouldn't go any further. Thinking it was a dodgy driver I tried safe mode and although it got stuck on Classpnp.sys eventually it started into safe mode. I tried several things that came up under searches of classpnp on Google, mainly chip set drivers etc. However upon restarting nothing had changed ( I did get it to load once but it was so slow and nothing would happen when you wanted it to). Eventually I got fed up with it and decided to plug the SSD into my pc and to take the pics etc I needed for the reports and just do them on the pc in stead. However once plugged into the USB 3 adaptor I started transferring the files across and it got so far at a decent speed then just seemed to get stuck. Unplugging it and trying again seemed to help but it was pot luck as to if it transferred the files before it got stuck. I have put my old laptop hard drive back into the laptop just to make sure it wasn't the laptop itself that was causing the problem but so far it's running as it should (just too slow now i've gotten used to SSDs ). I then plugged the SSD back into the laptop using the usb interface and Acronis drive monitor pops up and the SSD is showing as 29% health. I only bought it the end of June (new). Its a Crucial M4 256GB the Laptop is a Studio 1558 running 4GB RAM and windows 7 Should I be looking at an RMA? or could it be something else and Acronis just isn't reading it properly? Typically I usually back up all my data on a Sunday morning but didn't turn the pc on yesterday as I was busy. It's mostly up to date anyway but it's still gonna be a pain to retrieve the last few files from the last week
I had the 512GB M4 in my laptop (Alienware M14x, essentially a Dell too) start bluescreening a month or 2 back. I did exactly the same as you and tried to transfer over the files using my desktop, a lot of the files were unreadable. Diagnostics (HDDScan) said something was wrong with the disk, I contacted crucial, they advised I go to the latest firmware. I did this and reinstalled Windows fresh, the drive worked again and the diagnostic ended up passing. I would suggest doing the same, recovering what you can and reinstalling from scratch (if you have not done it yet, write your backup media from the original hardrive using the dell backup software now to reinstall the factory image to the SSD).
I forgot to mention it's already on the latest firmware (first thing I did when I received it). I will double check the files i've already transferred over though, thanks for the heads up. I guess it won't hurt to try flashing the firmware again though and reinstall if it'll accept it.
