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Steam Steam guard problem on ios

Discussion in 'Gaming' started by pilsner72, 1 Jun 2016.

  1. pilsner72

    pilsner72 Member

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    Sold my old Android phone yesterday removed all authenticates and factory reset it. I have now redone it on an iPhone SE iOS 9, worked fine last night. When I go into the app on the iPhone it asks for my mobile authentication. On my PC I'm permanently logged in anyway I was just trying out the gog/steam link which I read about in another thread when I came across this problem.
    [​IMG]
     
  2. Kenny_McCormick

    Kenny_McCormick Member

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    I had the "same" problem a while ago. You have to contact Steam support and provide some personal data so they send you a temporary link to change your Steam Guard settings.
     
  3. pilsner72

    pilsner72 Member

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    Ok thanks will do, but after deactivating from one phone to another it seems it still needs the original authentication from the original app. I typed in the security code I was given when I first activated the app and on the the new installed app I have a new one if I ever remove it.
     
  4. pilsner72

    pilsner72 Member

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    Saw an option for text message, received it and ios app is now logged in. Where on the android app you exit application at the bottom of the side menu, I have just noticed it's log out instead.
     

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