Read the post, I think he knows what he's running Problem here is that minimum reqs are just that. They should provide a maximum guaranteed spec as well imo, for older games. It's not that the product is faulty, if I bought a car but hadn't a clue how to drive, that wouldn't be the car manufacturers fault. There's nothing wrong with the game code, it just doesn't work on this particular pc. In my experience with Steam support you are at least dealing with an actual person who will read your email and give an actual response so it's definitely worth having the conversation, if you try a couple of things to get it to work and they do nothing I'd say they might well give you credit.