Believe me guys, rollo is NOT a pro Microsoft. I always saw him as anti-Microsoft, I am surprised you even pre-ordered it. For me, i want to pre-order it, but if I do, I don't get the student special (10% off the entire order, including extending warranty plan). I agree. The way I always saw things with mobile devices (phone, laptop, tablet), is that you always have 1 downside. There is no perfect product. I feel they go something like this: "Ok guys, we have this awesome product. But it's too perfect, people don't like perfection... it must have 1 downside." I mean look at the Razor 14 for example. Awesome laptop, has everyone anyone could want, suprising battery life for it's size and power, but a shitty TN panel. My laptop, awesome 14inch system, solid build, still looks like pretty good after 5 years, Nvidia entry level Quadro dedicated GPU with decent performance at the time, all the latest technologies at the time for a laptop (excellent ports location, with the large ones on the back, at the time, a good TN non-glossy panel, LED backlight, LED back light keyboard, 9h of battery life with Vista 64-bit, ran Vista above and beyond, ambient light sensor, eSATA, DisplayPort, 1 screw held slide-out panel, give you FULL internal access, in about 6-8 screws, the motherboard is out.) What's its' down side? "Let's put slower than Nvidia specs vRAM for the GPU, and be sure to put DDR2 instead of DDR3. Be sure to use an OK touch pad (highest end Alps touchpad), with buggy drivers that looses the configuration of the touchpad and resets the key repeat rate of the keyboard to minimum every time you wake up the system." To this day, the bug is well there. I think the reason why they make it hard to open the inside and soldered on things, comes from Apple, as it forces people to buy their new product. Now, instead of buying new RAM and storage drive, you'll buy a new system. The reduce number of sales of new systems (laptop, desktop) is what pushes OEMs to do this. Sure you can argue about "they can't make it thin with removable parts", but this is lies. As, you can see with ultra boots, they usually have the standard SSD or mSATA SSD switchable, meaning the height space is fine for RAM to be not soldered on, and HP did an ultra book with user replaceable battery. So again, it COULD all be done. Sadly for Microsoft, if they want their Surface Pro to actually penetrate really in the enterprise space, they need to make a Surface Pro product that is easy to open.