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Graphics The GTX 980 Thread

Discussion in 'Hardware' started by Shirty, 31 Oct 2014.

  1. Kronos

    Kronos Well-Known Member

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    This has been out of the external box but the internal packaging has damage in this area. For 469 quid I want perfection so it goes back.
     
  2. David

    David Take my advice — I’m not using it.

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    If it has taken a big enough hit to bend the plate through the packaging, I'd send it back as well!

    Photograph the damage to the packaging too, Glenn. You can never have too much evidence.
     
  3. MadGinga

    MadGinga oooh whats this do?

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    !!!! Ouch. I would not be happy with that!
    Sorry you're not gonna have your card for a while :(
     
  4. suenstar

    suenstar Collector of Things

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    That is shocking, surely it would have had to been hit really hard or put under some fairly high pressure for that amount of bend in the backplate... those things aren't particularly flimsy.

    I'd agree, definitely send it back and demand one that isn't malformed.
     
  5. Margo Baggins

    Margo Baggins I'm good at Soldering Super Moderator

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    corr that's a right bit of bad luck! I can't imagine the impact it must have taken to do that through packaging.
     
  6. Kronos

    Kronos Well-Known Member

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    That has certainly not been the result of a short fall on to any surface as the bend is almost machine made. I did mention to Overclockers customer service that my house is carpeted throughout so even If I dropped it I was unlikely to cause the damage.

    So it is next week now. Give me time to do a couple of other things, new AOI and drilling and fitting of momentary switch.
     
  7. BennieboyUK

    BennieboyUK CPC Folder of the Month Sep 2011

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    Gutted - How did OCUK take to the RMA request?
     
  8. Kronos

    Kronos Well-Known Member

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    No problem I said that I had the package less than ten minutes and would be virtually impossible to the damage that the card has sustained on a carpeted floor. This looks like it has fallen on a very hard surface from a fair height.

    UPS will collect tomorrow. Of course I have no idea what the returns department are going to decide. But I have not had issues in the past. I had a case that looked as though it had been used as a football and replaced without issue.
     
  9. suenstar

    suenstar Collector of Things

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    Any news on your RMA with OverClockers?

    Contemplating going for the MSI reference design 980, but am a bit concerned about having a damaged card after seeing what happened to your purchase.
     
  10. Kronos

    Kronos Well-Known Member

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    Someone on Overclockers forum also received a damaged 980, a bend in the top part of the IO plate, but was very minimal and sorted it out himself.

    Picked up on Friday by UPS should arrive back at Overclockers sometime today so hopefully will hear from them once they have had a look at the item.
    Will post back if and when I hear from them.
     
  11. Kronos

    Kronos Well-Known Member

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    Just got this from Overclockers.

    "The product GX-204-OK on RMA RMA278345 will be sent to you on a new order with order number 4632525.

    This will be despatched as soon as possible, subject to stock availability."

    So we wait again. Hopefully will get an email saying it is on it's way and I will get it tomorrow.
     
  12. Kronos

    Kronos Well-Known Member

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    Goods Shipped:
    £0.00 x 1 - OcUK GeForce GTX 980 "Reference Design" 4096MB GDDR5 PCI-Express Graphics Card
    Yes.
     
  13. Shirty

    Shirty W*nker! Super Moderator

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    Here's hoping that tomorrow will be a better day for you than last Thursday...
     
  14. Kronos

    Kronos Well-Known Member

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    All my games are performing rather well, playing Alien Isolation at the moment, with my modded BIOS GTX 660.
     
  15. aramil

    aramil One does not simply upgrade Forums

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    Hopefully today will bring joy and happiness to your household :thumb:

    Very happy with mine 3DMark firestrike 1493Mhz Boost, Stock voltage table in bios :D

    Time to mod to V table :dremel:
     
  16. Kronos

    Kronos Well-Known Member

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    Your OVERCLOCKERS order will be delivered today by Douglas, your DPD driver between 14:14-15:14.

    Come on Douglas.
     
  17. Kronos

    Kronos Well-Known Member

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    And it has landed in a pristine condition.

    [​IMG]
     
  18. MadGinga

    MadGinga oooh whats this do?

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    yay!
     
  19. suenstar

    suenstar Collector of Things

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    Glad to hear you had a rather painless RMA experience, good on OverClockers for getting it sorted out quickly.
     
  20. MeddlE

    MeddlE Norwegian Blue

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    Result, now get it fitted and overclocked.
     

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