All the Be products supports ADSL2+ It's just Annex A i think, rather than M on products other than Pro or if you don't ask for Annex M on Pro.
Weirdness has ensued here today... I just started the final, final fitting of the wiring in the workshop this morning, and to do so had to knock off the power to a couple of rings of sockets in the house... this included all my network gear like the modem, router, switches etc etc. I then had to disconnect the telephone extension in the workshop to move it, but without reconnecting that yet, needed the power on to the rest of the house for internet access. I just knocked the power back on, didn't touch settings, network configuration or anything on the modem/router/switches at all. I've just downloaded a driver for a customers computer at a peak of just over 700kbps That's more than double the bandwidth I was getting this morning... what are the chances this is because I disconnected one extension, including the bell wire? There are a total of 6 extensions on the BT line in this house.
....pretty bloody likely edit: I should elaborate It's the only thing you've changed that's related to your telephone socket, right? Who did the phone extensions? Could have been poorly done by a BT engineer (you should see the state of our master socket thanks to them, the last BT Engineer put his hands up and walked away saying "not a chance in hell I'm touching that").
Huzzah! (I think) I'll reconnect the WS extension later and remove one of the unnecessary ones (spare rooms) to see if it actually is what's happened. I was getting this bandwidth with the same number of extensions before you see, so I'm skeptical to be honest. Time and testing will tell
Actually, it probably wasn't that. Now I think about it, your router couldn't have had a faster throughput unless it has synced at the faster speed for a minimum of 3 days. BT Exchanges require a steady line speed before you will get full throughput, so say you were syncing at 3 meg, then sorted your bellwire, started syncing at 5 meg, you wouldn't get 5 meg until three days later. It may be different with LLU, but I doubt it as that system is in there for good reason. It's possible you had something in between your router and your computer that would do it, I have seen cheap, crappy 5 port network switches that have shaved 2 meg off a 7 meg connection before. Are you plugging directly into your router? Speaking of which, what DOES your router sync at?
The system is different on O2/Be LLU, mainly because the system BT uses isn't there for a good reason and is pretty much pointless.
BE advise that when you connect for the first time, you leave it alone for at least 24 hours to let it settle down. After this period you can then play with your settings on your account page.
It's not a new connection though, it just got disconnected for a few hours this morning, then reconnected again. I'm going to be quite honest, I don't know what the router is syncing at, but I don't plug directly into it. Modem > router > Switch One + Two > House Network + Workshop Network They are not cheap routers though. Dell 24 port for the house and a Cisco Catalyst in the workshop.
My reference to the new connection was in response to julianmartin and BT's system, I am aware that yours is not a new connection. Are you able to access the modem config via your LAN? This is where your sync speed will be shown. You mention modem > router etc, is your modem a modem only or is it a modem/firewall/router/switch jobby e.g. the BE supplied Thompson?
Funny you should say that I can't access my modem/router via the configuration screen The "modem" as I refer to it is actually the o2 wireless box (Thompson TG585V7) for now. I intend on replacing it with a decent dedicated modem once I get around to finding out which one would be worth buying and would work well with my DD-WRT flashed Cisco/Linksys router. This Thompson unit I'm using at the moment is well and truly locked out. I can't access the configuration screen of it via the web interface because it asks me for a username and password, which neither I nor any of my family members know. It's been hard reset several times and one of those times, it became magically password protected Nothing I've been able to find online works for resetting/accessing it, so I've just let it be until now. I have a spare, brand new o2 WB here that I've been meaning to plug in and set up, but haven't got round to it yet. I should be able to get into the existing one via the CLI and either hard reset it to factory settings or just get the password for it.
New connection or not, if you start syncing faster all of a sudden, it'll take a few days before the throughput catches up, so your modem must have been syncing at a decent speed all along, hence why I don't reckon it's a bell wire thing. Worth disconnecting the bell wire though as most people tend to sync a fair bit faster without it, 20% is normal. Strange that you can't get into your modem - stupid question probably - but I take it you've tried all the obvious default UNs & PWs like admin root etc etc?
So if it's been syncing at a decent speed all along, why was I getting such poor bandwidth on the workstations? I'm worried that it's going to happen again tbh. I've tried every single variation I know for the UN and PW on the router... it's obviously something oddball.
Not on O2/Be LLU it doesn't. Your throughput isn't artifically limited by systems at the exchange. You will be able to download at what ever you sync at (minus overheads obviously) regardless of how little or how much your sync speed may differ from your last sync. It probably hasn't been syncing at a decent speed until you disconnected whatever it was you did today. Julianmartin's comments are based on the systems BT use and therefore don't reflect what actually happens on O2/Be. What browser are you using?
The username will be Administrator, the password will be the serial number of the modem printed on the back of the modem (until you reset it via the web interface). BE forced that change in response to the cross site scripting bug/hack a while ago. BE's forums have the instructions. Check out the latest firmware as well. My TG585v7 is running the 8.2.23.0 firmware and it only ever resets when I tell it to. However, there are known VPN issues with this firmware depending on what flavour of VPN you run. I use CheckPoint VPN-1 SecureClient to connect to work and don't have any issues, others using MS VPN services have reported problems. Like I said, the BE router support forums are your friend. Edit... BE forum thread regarding admin login to Thompson router: https://avatar.bethere.co.uk/forum/viewtopic.php?t=31490 BE thread regarding firmware for the TG585v7: https://avatar.bethere.co.uk/forum/viewtopic.php?t=31112&postdays=0&postorder=asc&start=0 BE stats checker thread: https://avatar.bethere.co.uk/forum/viewtopic.php?t=27731 BE line attenuation and speed calculation thread: https://avatar.bethere.co.uk/forum/viewtopic.php?t=18490 BE stats interpretation thread: https://avatar.bethere.co.uk/forum/viewtopic.php?t=21024
Sorry mate, haven't had a chance to try yet as I've been away since Monday. I just got home and read your PM (thanks for that btw). I'll give it a go in the morning and let you know if it's worked. Something tells me I tried that UN & PW combination before though
If it doesn't work, resetting it to factory default should result in whatever password is in there now being reset to the serial number. Hold down the reset button with a pen until all the lights flash red, then let go of the button. The serial number pwd is case sensitive and must be exactly as it is on the router in full. By the way, the Administrator user name seems to need the capital "A" on my router.
We're about to switch to Be. The higher 200GB cap (compared to BT's 100GB one) and the good track record make it a no-brainer. What's all this about a bit-tech tie-in offer, though, and how do I jump on board?
