USB ports stopped working

Discussion in 'Tech Support' started by D1662, 27 Aug 2006.

  1. D1662

    D1662 What's a Dremel?

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    :read: I have recently had a few gremlins in my PC. as soon as I cure one, along comes another one.

    :waah: This one involved the USB ports on the mother board and the front USB ports along with my Mitsumi floppy drive and 7 in 1 card reader. :waah:

    Manufacturer MITSUMI
    Model Number FA402A
    Supported Operating Systems Windows 98 SE, 2000, Me, XP, Mac OS 8.6 or higher
    Capacity (Mb) 1.44Mb / Depends on media
    Supported Media 3.5" Floppy, SD Card, MMC Card, MicroDrive, Memory Stick, Smart Media, Compact Flash


    :thumb: This is a link to take you to a image of the aforementioned item.http://www.macavoyt.freeserve.co.uk/FLO-MIT-FA402A.jpg :thumb:

    Outlined below is the current and up to date configuration of PC.

    Computer:
    Computer Type ACPI Uniprocessor PC
    Operating System Microsoft Windows XP Home Edition
    OS Service Pack Service Pack 2
    Internet Explorer 6.0.2900.2180 (IE 6.0 SP2)
    DirectX 4.09.00.0904 (DirectX 9.0c)
    Computer Name SN030202120580 (Terry Home)
    User Name Terry Macavoy
    SMTP E-mail Address terry@macavoyt5.wanadoo.co.uk
    Logon Domain SN030202120580
    Date / Time 2006-08-27 / 14:54

    Motherboard:
    CPU Type Intel Celeron D 346, 2333 MHz (23 x 101)
    Motherboard Name ECS P4M800-M7 (3 PCI, 1 AGP, 1 CNR, 2 DDR DIMM, Audio, Video, LAN)
    Motherboard Chipset VIA P4M800 Pro
    System Memory 1024 MB
    BIOS Type AMI (10/19/05)
    Communication Port Communications Port (COM1)
    Communication Port ECP Printer Port (LPT1)

    Display:
    Video Adapter NVIDIA GeForce 6600 (256 MB)
    3D Accelerator nVIDIA GeForce 6600 AGP
    Monitor LG L1750G [NoDB] (1603131820)

    Multimedia:
    Audio Adapter Realtek ALC655 @ VIA AC'97 Enhanced Audio Controller

    Storage:
    IDE Controller VIA Bus Master IDE Controller
    SCSI/RAID Controller H+H Virtual CD SCSI Controller SDK
    SCSI/RAID Controller VIA SATA RAID Controller
    Floppy Drive Floppy disk drive
    Disk Drive Maxtor 4R080L0 (80 GB, 5400 RPM, Ultra-ATA/133)
    Disk Drive Maxtor 6 V300F0 SCSI Disk Device (279 GB)
    Optical Drive H + H DVD-ROM DVD-41SD SCSI CdRom Device (Virtual CD-ROM)
    Optical Drive H + H DVD-ROM DVD-41SD SCSI CdRom Device (Virtual CD-ROM)
    Optical Drive H + H DVD-ROM DVD-41SD SCSI CdRom Device (Virtual CD-ROM)
    Optical Drive HL-DT-ST DVD-ROM GDR8162B (16x/48x DVD-ROM)
    Optical Drive TOSHIBA DVD-ROM SD-R5112 (DVD:4x/2x/12x, CD:16x/10x/40x DVD-RW)
    SMART Hard Disks Status OK

    Partitions:
    C: (NTFS) 74049 MB (56471 MB free)
    D: (NTFS) 286181 MB (232416 MB free)
    Total Size 351.8 GB (282.1 GB free)

    Input:
    Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
    Mouse Microsoft PS/2 Port Mouse (IntelliPoint)
    Game Controller Microsoft PC-joystick driver

    Network:
    Primary IP Address 84.67.253.86
    Primary MAC Address 00-14-2A-B8-5A-5B
    Network Adapter VIA Rhine II Fast Ethernet Adapter
    Network Adapter WAN (PPP/SLIP) Interface (84.67.253.86)

    Peripherals:
    Printer hp deskjet 940c series
    Printer hp deskjet 940c
    Printer Microsoft Office Document Image Writer
    USB1 Controller NEC uPD720101 USB OpenHCI Controller
    USB1 Controller NEC uPD720101 USB OpenHCI Controller
    USB1 Controller VIA VT83C572 PCI-USB Controller
    USB1 Controller VIA VT83C572 PCI-USB Controller
    USB1 Controller VIA VT83C572 PCI-USB Controller
    USB1 Controller VIA VT83C572 PCI-USB Controller
    USB2 Controller NEC uPD720101 USB 2.0 Enhanced Host Controller (v1.0)
    USB2 Controller VIA USB 2.0 Enhanced Host Controller
    USB Device CanoScan LiDE 25
    USB Device Saitek P2600 Rumble Force Pad (USB)
    USB Device USB Printing Support

    DMI:
    DMI BIOS Vendor American Megatrends Inc.
    DMI BIOS Version 080012
    DMI System Manufacturer ECS
    DMI System Product P4M800-M7
    DMI System Version 1.0
    DMI System Serial Number 00000000
    DMI System UUID 00020003-00040005-00060007-00080009
    DMI Motherboard Manufacturer ECS
    DMI Motherboard Product P4M800-M7
    DMI Motherboard Version 1.0
    DMI Motherboard Serial Number 00000000
    DMI Chassis Manufacturer ECS
    DMI Chassis Version 1.0
    DMI Chassis Serial Number 00000000
    DMI Chassis Asset Tag 0123ABC
    DMI Chassis Type Desktop Case
    DMI Total / Free Memory Sockets 2 / 0


    The question is how can I reactivated my card reader along with the front USB ports. There was no driver disk with this item as it was plug and play. The floppy drive is working fine.

    I have recently reactivated the USB port on the mother board by reloading the support disk.

    I am beginning to think that there is a unknown virus in the system but each time I have scanned the system with Norton Anti Virus it dose not show anything up. I also do a regular sweep with Webroot SpySweeper on a weekly time scale.

    Thank you for your time in this matter. :read:
     
  2. Glider

    Glider /dev/null

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    Try going into the config screen, remove the USB host controller thingy (Dutch version here) and reboot. It will reinstall itself upon reboot, and hopefully solve the problem.
     
  3. D1662

    D1662 What's a Dremel?

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    :confused: This is new to me where do I find the Config Screen. :confused:

    I am currently run Microsofts Malicous software removel tool, I think that I might have to let it run over night.

    Regards.
     
  4. Glider

    Glider /dev/null

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    The configuration panel. I think it's under file -> settings; but someone with an English version please confirm this...
     
  5. spoon13

    spoon13 What's a Dremel?

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    To follow "Gliders" instructions:

    Right click on "my computer" from the desktop, click "properties", click the "hardware" tab, click the "Device manager" button and expand the "USB Controllers" branch.

    To remove child nodes from the brance, right click on them and select "uninstall". Upon a reboot they will be redetected.

    Also make sure that you have USB support enabled in your BIOS still.
     
  6. Glider

    Glider /dev/null

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    ^ ^ Yup, thats it :)
     
  7. D1662

    D1662 What's a Dremel?

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    Yup done all that things appears to be working fine for now
     
  8. Glider

    Glider /dev/null

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    Ok then :)

    *Yet another mistery solved by Bit-tech*
     

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