hoping someone can help me with this. I have some .MKV files that simply WILL NOT play on a WD Live set top box. others .MKVs will play but these will not, iv take a look at them and the only noticeable difference i can see is that these files have subtitles in them. Firmware is up to date Files are stored on a NAS drive and which is physically wired into it. (i.e. NAS to modem wired, modem to WD Live wired) but as i say other files play fine so done think it is this. Im thinking i could convert the files but that shunts all the subtitles to the bottom so when i get written text on the screen the subtitles are pretty much unreadable. Anyone else had this problem? or know any kind of solution? Thanks in advance.
It may be down to the files being created with header compression enabled, try remixing with header compression turned off. MKVmerge should do the trick.
Sorry I'm out of ideas, had similar issues and remuxing with header compression off has worked for me (although i didnt have any with embedded subtitles).
What happens if you disable the subtitle track on the WDTV? Or will they not even start at all? When you say there are subs in them, are they "hardcoded" or is there a separate subtitle file? Does re-encoding them, say using MakeMKV or converting them to ISO then back to MKV help? Genuinely interested in this as I've never had a file the WDTV Live won't play. As a aside is this the latest hardware or, similar to mine, about 3 years old? Cleggy.
