Hi, last month I bought a new graphic card and since I bought it I started to have this problems: My PC Freezes Keyboard and Mouse LED's Turns Off Displays freezes My fans, HDD, VGA, Power Supply, CPU Fan and Cooling Fans are still working This happens at random times, I can play WoW for a entire day or 2 and this doesn't happen, and other times I can even log in my account that my pc freezes. Also this does not only happen when I'm playing, I could be browsing something or inet, listening something on itunes or just the pc is on the screensaver an this happens too, but it happen more when I'm making my pc using more resources. I tried to change the VGA's and still happen, tried removing one memory slot and the other one, and still happen, also I tried to unplug some fans and HDD's and still happen. I'm running out of ideas, the only thing that could be is maybe the memory or the power supply but I don't have any extra memory or power supply to test them. My PC specs are this: Intel C2D E4500 2.2GHz MSI P4M900M3-L 2GB DDR2 SuperTalent 250 GB HDD Western Digital SATA 250 GB HDD Maxtor ATA ATI HD5670 1GB GDDR5 VTB 550w Power Supply Windows 7 Ultimate x86
Bit of a long shot - but have you had a look in the performance and diagnostic monitor/tools that come with W7?
It's a Via chipset board. Do you have the latest Via drivers form either MSI or Via themselves? Is the motherboard BIOS the latest version available? The reason I ask is that I have an Asus board that apparently wouldn't run the ATI 5 series GPU's until it had a BIOS update. (*Apparently* because I don't have a 5 series GPU.) Edit: have you run memtest on the RAM from a bootable ISO?
Check whether yours are up to date... Latest BIOS is v1.2 http://eu.msi.com/index.php?func=downloaddetail&type=bios&maincat_no=1&prod_no=1570 Latest Via drivers from MSI http://eu.msi.com/index.php?func=downloaddetail&type=driver&maincat_no=1&prod_no=1570 Latest Via drivers from Via http://www.via.com.tw/en/support/drivers.jsp Have you disabled the on board VGA?
Ham Salad is having a not too dissimilar problem over on the Software Forum that we are trying to sort out. Have a look for some ideas.
No i never installed any drivers for the Mobo neither the BIOS. Should i? its safe? Dunno how to run a memtest with a booteable iso
It sounds more like a crap power supply to me, VTB 550W PSU? never heard of them, nor has google. If its a dodgy cheap PSU, then it would be putting out closer to 300W stable
I agree it could also be the PSU but I was trying to go through the steps (gently) before suggesting that he tries another PSU. Also... Like I mentioned earlier, I have seen BIOS updates being required to support new model graphics cards.
I know the question sounds stupid but if you put your old graphics card back in, do the freezes still occur?
A simple way to see if you have everything up to date is using the MSI live update service here http://www.msi.com/index.php?func=html&name=liveupdate. What graphics card did you use before you changed? Do you have the latest ATI Catalyst drivers installed?
I don't think its a BIOS problem, since BIOS its a delicate thing to update and i dont see any change on the log that is connected to my problem, so i wont install it and **** it up. I used a MSI 8600GT OC before i purchased this one. I do have installed the latest catalyst drivers and uninstalled properly the other drivers.
its the psu or graphics card no name branded crap doesnt do any good google says no such item exists so whatever its from it needs to be binned. if you put your old card back in does it freeze is a start up point if not its the graphics card you should rma it state its freezing games and they will send you a new one.
Hm, not so sure about it being a PSU problem. I had a 300W unbranded PSU with an AMD Athlon 5200+X2, 4GB of RAM, a HD4670 and two HDDs (similar power consumption) Worked alright, no overheating either, stayed cool.
i had a very spesific problem extremely similar to this, Are you using Zone Alarm by any chance? I couldnt believe it was a peice of software causing it but after disabling and uninstalling my problems subsided...
In your original post you said that the k/b & mouse LED's went off and that your display froze. Was your HD LED on like if you had lots of HD activity? Usually that kind of freeze is hardware related - a software related freeze like that would normally be dealt with by Windows 7 error handling at least, even if it meant a crash you would see more (such as event log entries). A few posts back there was a suggestion to remove the new graphics card and drivers and put your old one back in to see if that fixes it. Have you had a chance to try this?
