Well here I am - On Hold.... [EDITED FOR WATFORD ELECTRONICS RANT!]

Hmmm - It's gone 3pm and the courier still hasn't been.

Hands up who thinks GOO's not getting his GF4 today, and that he will wreak furious vengence upon the head of Watford Electronics first thing on Monday....

May the Gods have mercy on their souls!

 

Someone I know asked me to fix an Aires PC they had bought from the company. I decided the power supply was buggered and went home to get a new one, guess what? The f*cking PSU was WELDED IN!!! I ended up moving the entire PC to another case, minus PSU.

Warrantys, who needs em?

 

Well - Nothing arrived on Saturday.

But I found this in my inbox this morning:

ORDER ACKNOWLEDGEMENT
--------------------


Order Number: XXXXXXX
Reference: XXXXXXXXXXXXXXXX
Customer No: XXXXXXXX Date: 19/07/02
Customer Name: MR JASON CUNDALL


Delivery Details:
Jason Cundall
XXXXXXXXXXX
XXXXXXXXXXX
XXXXXXXXXXX
XXXXXX


Dear MR JASON CUNDALL

Thank you for ordering from Watford Electronics
The details of the order placed on 19/07/02 are,


Item Quantity Unit Price Total
------------------------------------------------------------
28628 1
MSI GeForce4 Ti4400 128Mb DVI AGP TVOut OEM
========================
Goods Total:
Carriage :
V.A.T. :
==========
TOTAL :
==========



** IMPORTANT NOTE **
There may be a short delay in processing your order, as it has been
selected by our system for further verification. This is merely an
additional security check we do and should not delay the delivery time.
Should we encounter any problems we will contact you.
We apologise in advance for any inconvenience that this may cause.


Once the goods have been despatched, you should allow 2 to 4 days
for the goods to be delivered, unless you have specified and paid
for a next day service.

In the event that these timings are exceeded, we will endeavour
to keep you informed of the revised delivery dates.

Carla Russell
Watford Electronics Limited
Jessa House, Finway, Luton, LU1 1WE
Tel: 0870 220 0700 Fax: 0870 220 0045
mailto:carla.russell@watford.co.uk
http://www.watford.co.uk

Excuse my french, but FUGGIN' BLOODY AMATUERS!!!! The whole reason for getting them to send it by courier was so I could have it on Saturday!

 

Well watford electronics no longer technically exists, they have merged with some people to become savastore, so they may have down sized call centers and stuff.

 

If they use the same tactics as they did when I was at BT, when they say 'not available' it's because most of the supervisors would refuse to take calls from customers.. which obviously used to get on our nerves no end.

If you ever did manage to swing it then the 'supervisor' was usually a more experienced rep sat within reach of them. More than once I've been a 'supervisor' because none were 'available'.

 

do not shop at scan..........

they sent me a duff XP2000+ and it took them around a month to replace it.

.icecube

 

Hmmm - I've never had any dodgey stuff from SCAM, but I'll take note of that.

I've rung WE this morning, and unfortunatly I lost my rag at them. Probably not the most constructive thing I could have done, but it felt good.

They're supposed to be contacting me back to see if the card was dispatched.....


I'm still waiting.....

 

Can't you just cancel it and go buy one elsewhere?

 

Scan have been excellent with me, although i take back stuff in person. 2 Killed Athlon XP's (don't ask ) and they replaced them no questions asked.

Plus the replaced my mobo which I hit with a screw driver (Damn Volcano 7 clip) And once again no questions, just tested it and replaced .

SCAN Get a Big thumbs up from me

 

If I don't get any joy from them by the end of the day, I might just do that.

I can't expect them to get refunding my money back right, as the simple jobs of a) recieveing a return and b) sending a replacement seems to have foxed them so far.

As I have access to the credit card systems ( I work at a well known CC company), I'll raise a dipsute to get my money back, and go elsewhere.

I really shouldn't have to do this.... But that's customer service for you these days.

 

Well I have started a thread for moaning about suppliers

Its here!

If anyone else wants to post their fave/hated suppliers please do.

Goo - its not MNBA is it? Any chance you could zero my balance? hehe

 

I have never much liked WE, they always seemed a bit keen to get u to buy stuff without giving full details of what the product actually is

 

No - sorry M8. If you're curious, the company I'm talking about have something to do with that odd game - you know, the one with eleven people on a side where they kick an inflated sphere of leather around...

 

how much of a bribe would it take to make my maximum limit & credit rating go up





i must be the only person on the planet without a credit card & no acess as my parents dont have any (perfect credit rating but no credit cards):cries:

 

is it barclays goo?

is there anyway to get a Debit card at 14 with them if it is?

.icecube

 

Even if I could, it'd be a bit difficult to up the credit limit on a non existant card.... I'm good, but not that good...

 

I'm not a Bank expert, but I think you have to be at least 16 to have a current account and debit card / chequekbook. You'd be better off asking at your local branch.

Oh - and you're right, Ice - I work (indirectly now) for the big blue bird...

 

yea, limit is 16, but Natwest give you check book, online banking and a debit card all at 14!

.icecube

 

Well - there you go

Move to NatWest!

The only problem you'll have there is some online sites son't take switch. (which as I'm sure you'll know is the Natwest debit card)

(no loyalty to Big Bird here - not since the IT Outsource)

 

If you do go for it - make sure it's not a SOLO card they're offering - they aren't worth the plastic they're embosed on! I've never found a site that takes them.