I honestly thought we'd got to the stage where you could get anything you needed on the Interwebs.. yet it still seems that if a company is in any way connected with Cars, it just doesn't have any experience of the 'net. Main dealers, ok, I'll let them off because they have the backing of a big firm to get their website going. But I've been trying to get a bonnet for my car for months. I'm really too busy (and lazy) to phone around breakers/suppliers to get it. I just want to fire off some Emails, look at some sites and get the thing ordered, sprayed and sent to me to fit. Nada. I must have Emailed about 20 different companies, 90% of which have not even responded to my Emails. Some of them even claim how you can order the kit you want 'Just fill out this form and we'll do the rest'.. if doing the rest involves not even sending a 'Thanks for your order, get stuffed' message then hell, I'm sold. Without being too stereotypical I can just imagine this mailbox somewhere filled up with business and the only access to it is a greasy 12" monitor with a new mail icon hidden under a pornographic screensaver. "Here Kev, this box just beeped again..", "Ah, just turn it off" If you're not going to do business on the web, the DON'T BLOODY ADVERTISE ON IT!!! Rant over.
That is soooo true!! Here in the Netherlands, we have quite some small electronic companies who say you can order stuff at their site. When you go take a peek, the site doesn't even look as if it was made for a company. I've seen lots of personal homepages look so much better than that. Than, you need your stuff so badly, you look around after all. You find out you have to click about 20 times when you finally find what you are looking for in the wrong category. Why do they put LED's in the CPU category? After all, you send them an email about the how and what of the stuff you might like to order, and they dont even respond. You wait some days, and just forget about it... Than after about some weeks you remember it because they send you an email, telling you that they do not have the product you asked for. 1. dont put it on the website if you dont have it 2. look at your mail more often 3. get a good looking website It just annoys the hell out of me...
The other thing that annoys me is when companies go bust but leave their website online... And youre sitting there trying to place an order then suddenly realise the website is dated 1999 and hasnt been updated since.
