I am not goin to name the company that Iam dealing with it yet. But here the situation. I haved RMA HIS 4670 AGP graphic card, 2months ago. That fan is making alot of noise than it should. I was told it would take couple weeks max. Well I havn't still got it. Over past few months I been chasing them about it, and it been costing me money since 0871 no. They promise me that they will contact me, which they havnt. Excuses after excuses, is starting to wear thin. Well I called them up monday morning, and they promise they will call back, and again they havnt. called them this evening. They said they have delivery tomorrow. With AGP 4670 graphics which they will give to me at cost, since it differenet brand and bit more expensive than my HIS 4670. And told me I there not much they can do, about the extra cost. So what now, and what steps I can take and who to blame. hope this the right subsection I put in.