Who's to blame?

We did that too looked over the dumb ass when he typed it in lol.
'doc

 

I agree but...

I just wanted to chime in to say that I agree with almost everything in the article

I do see one glaring problem though:
What about brand new email viruses. Our company has had the distinction of being infected by a brand new virus before any virus definition updates were available. Yes we run anti virus on our email server, yes we run anti virus on all of our desktop, yes we have auto updates setup. This is a case of an email getting by the defenses and the user opening it without knowing any better.

This article makes it sound like our IT department was being negligent. I have to disagree vehemently. We did everything the ‘experts’ recommend. This includes everything mentioned here and then some.

What could we have done to prevent this that we haven’t already done? My answer, continue to keep the antivirus up to date, continue to auto update, keep firewalls up to date, etc. AND try to get as many users as possible to not open that email attachment. This of course includes having a strong plan in place to contain any outbreak that may occur.

As I said before, I do agree that IT should do everything possible to keep the users from having to think, but sometimes it isn’t enough.