Networks Wired connection to Netgear WNDR3700 router

Discussion in 'Tech Support' started by preludecrazy, 25 Nov 2009.

  1. preludecrazy

    preludecrazy What's a Dremel?

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    Hi.

    I'm someone here can help, because I'm sure Netgear's support are fobbing me off.

    I'm running Windows XP Pro and have an ASUS P5K Premium motherboard, which has a wireless device built into the motherboard as well as two network ports ('Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller' & 'Realtek RTL8169/8110 Family Gigabit Ethernet NIC').

    The other day I replaced my existing router with a Netgear WNDR3700 router using the supplied CD, but towards the end it complained it lost the wired connection to my PC. I rebooted, and still couldn't connect to the internet via the wired connection, but I could connect to the internet via the wireless device built-in to my motherboard.

    I looked in 'Network Connections' and I could see both wired ports say 'Network cable unplugged' (but one port was connected to my router). When I disabled the connection which was physically unplugged, the other connection icon changed to 'Acquiring network address', followed by 'Connected', then I can access the internet via the wired connection (I verified this by disabling the wireless connection afterwards). I can repeat this with the other wired connection with the same results.

    I didn't have to disable any network connections when my old router was connected, so I'm guessing there's something not quite right and I'm probably bypassing a problem by disabling one of my network connections? I suspect I just need to change a network setting somewhere.

    I contacted Netgear, and they just replied "You can only use one network connection at a time, so I'll have to keep my other connection disabled". This is rubbish in my opinion, although I suspect they mean I can only connect one of my network connections to the same router - but I'm not trying to do that. I might just want my other connection to a different network or directly to another PC using a cross-over cable or something...

    Thanks, Jason.
     
  2. Krikkit

    Krikkit All glory to the hypnotoad! Super Moderator

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    Do you have anything else to plug the other connection into? Which two ports are conflicting?
     
  3. preludecrazy

    preludecrazy What's a Dremel?

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    Hi. No, I don't have anything to connect the other port to yet, but in the past I've occassionally connected it directly to an Acorn computer and used Samba to transfer some files. I was more interested to know why I didn't get a conflict with my old router, but are with my new router. So I'd rather sort out any settings etc now than panic if/when I need to use the other connection in the furture.

    The two ports that are conflicting are the both wired ports built into my mother board ('Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller' & 'Realtek RTL8169/8110 Family Gigabit Ethernet NIC').


    Thanks.
     

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