Windows XP/BSOD/Hardware

Discussion in 'Software' started by Comfyasabadger, 24 Mar 2012.

  1. Comfyasabadger

    Comfyasabadger What's a Dremel?

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    So some friends came over for dinner, which was a culinary delight btw, but they brought their laptop with them for me to look at.
    It was full of crap and as far as I could see a piece of amazon software called Audio download manager that could only be uninstalled in safe mode.
    I left the laptop on during dinner and came back to it afterwards.
    After Dinner booted to safe mode and started to remove all the **** that was installed, the three version of AVG etc etc. ready for running CCCleaner to decide whether I should suggest a clean install. XP btw.
    During the uninstallation of a random program that they had never used the battery went. ****!!
    plugged in the laptop and tried rebooting, BSOD encountered on normal boot and safe mode.
    Left the laptop to cool down incase it was an overheating problem, BSOD.
    I have recently had a clean out and it appears as though I have binned my XP disc.
    Does anyone know where I can get one or where to find an ISO online. Am going to attempt a repair before I start taking the ram out etc.
     
  2. deathtaker27

    deathtaker27 #noob

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    What version of XP is it, home or pro?
     
  3. Comfyasabadger

    Comfyasabadger What's a Dremel?

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  4. deathtaker27

    deathtaker27 #noob

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    Sorry I only have XP Pro discs here :(
     
  5. Votick

    Votick My CPU's hot but my core runs cold.

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    32 or 64bit?
     
  6. Skyphox

    Skyphox What's a Dremel?

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    As I understand it, it's perfectly ok to download an ISO of windows via Bit-torrent or something, as long as your key is legal.

    Or have I just swore and now about to be banned for suggesting such a thing?
     
  7. deathtaker27

    deathtaker27 #noob

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    Skyphox, you are completly right, it is legal to download the media, but you need a key to install it legally

    However I prefer the official downloads than the bit-torrents, as you don't know if anyone has tweaked that download with a little bit of malware, but that may just be my security side coming out to play
     
  8. Skyphox

    Skyphox What's a Dremel?

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    You make a valid point. Grabbing any old ISO of piratebay or something would probably be a bad idea. However, sites like demonoid have good user feedback and you can usually gauge the safety of a file from them.

    I've had to do this a few times with fixing people's PCs (can you believe one person decided to delete everything on their restore partition??!) I usually just look for ones advertised as unaltered.

    But you are right, always a risk.
     
  9. Comfyasabadger

    Comfyasabadger What's a Dremel?

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  10. digitaldunc

    digitaldunc What's a Dremel?

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    I'd have my doubts about that blog -- notice how every fix they mention uses a registry cleaner called Wise PC doctor?

    Bluescreenview will allow you to read crash dumps, though I take it you've already noted the BSOD since you're looking at specific .sys file on a blog.

    If you can get to a command prompt I'd suggest running a simple chkdsk -- you mention the drive was active at the time of the power failure so something may have gone awry with the disk.

    I know it may sound unlikely that a chkdsk will resolve a BSOD but believe me, it's a possibility. I've fixed them this way before on several occasions -- obviously YMMV, though.
     
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  11. Skyphox

    Skyphox What's a Dremel?

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    I have always wondered how to view the crash dumps, thanks for that!
     
  12. Comfyasabadger

    Comfyasabadger What's a Dremel?

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    So I managed to borrow a USB optical drive from work.

    Renamed the AVG folder and also the drivers. Now freezes on Mup.sys

    So I think it's possibly a corrupt registry.
     
  13. Comfyasabadger

    Comfyasabadger What's a Dremel?

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    Ok, so found the Dell recovery console, Ctrl + F11 when Dell banner displays, am now attempting a restore.
    My friend said there was nothing on the machine that they wanted to keep. So we'll see how that goes.
     

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