Yep. Anyone with half decent morals would at least contact the seller and ask. I would have been more inclined to refund them then. @Spreadie. I don't quite get why Paypal and eBay favour their buyers more. They actually make their money off the sellers. I get with no buyers, there's no sales/money, but at least be a bit fairer. I guess it's the stuff of fantasy to ask a large company that makes tons of money to be fair.
I usually do. But Paypal's response clearly shows that without a tracking number, those pictures mean sod all.
I never send anything I sell on ebay without proper insurance and preferably tracking. if it's cheap enough to send 2nd class I'd chance it and know that if the seller compains paypal will almost always give them there money back and I'll need to try and claim off royal mail. I'd never sell anything internationally as it just over coplicates things. The other thing I've heard stories of (but thankfully have never been done with) is people paying paypal for stuff and collecting it in person. Then claiming to ebay/paypal they never recieved it, as you have no proof of postage or tracking information paypal side with the buyer and your screwed..... so I have a strict cash on collection policy too!
Same here. Royal Mail like to add an extra 3-4 quid on airmile prices, for delivery confirmation. Normally that's ok, but when you're paying from country with a weaker currency than the pound, it could work out far more expensive. If you bought a game from a country where delivery is say a fiver, would you want to pay double that for confirmation, making delivery cost more than the game you purchased? I guess there a certain circumstances, like it being a rare game etc, but generally people who buy second hand games are looking for the cheapest prices.
I've sold "collect" before, and always get a co-signed reciept - they can then try and claim I forged their signature, but that becomes a criminal thing.
I refer you back to my rare success with eBay customer services. But the odds of this actually working were slim to none - I got very lucky that the supervisor that day could feel my pain. On a few occasions I've contacted a seller to agree an external sale resulting in the cancellation of an auction, as well as closing a few of mine early for the same reasons. Because screw you eBay, you couldn't care a jot unless I'm a business seller anyway, so no you can't have your fees.
Having my own eBay issues at the moment. Sold an item to this guy who had already tried to sell the same thing (a mario kart trophy) and then he took his down. He took a week to pay for the item. Received it 2 days ago and now has just messaged me about it being damaged. Sounding really dodgy as its packaged loads. I took photos of the item before I sent it including the unique code on the bottom so if he tries something ill get pissed off
Ebay keep records don't they? If you can demonstrate he put one up for sale then took it down and bought yours, it's plausible to assume ill intent of his part.
Photos of the item should save you lots of trouble. Gavbon sold a cooler the other day via Ebay. And the buyer has claimed mounting fittings are missing and the Thermal Paste has been used. Gavin has photos of the item before sale so can prove the guy is lying. I have sold a single item on Ebay with no trouble. And will be selling more soon. Hope I have less trouble.
You can have unfair negative feedback removed very easily- I have suffered & done the same after someone left negative feedback when they didn't pay for an item. Just contact ebay customer services and explain the situation- they very quickly will see that you are not at fault and totally remove the feedback. FYI though- if you are not willing or able to post overseas, then make sure you select that option when putting up the item for sale.
Seen the the photos of the damage (took a while to get one) and he shows a close upshot of the damage. I've asked him to send me pictures of the packaging and serial number (to see if it was mine and not his). If I refund him, should I ask him to post all packaging back to me, or him to put the claim through Royal Mail? EDIT: The buyer has put the item up for sale again.. I have no idea what to do now. He's also stated there is more damage than he claimed to me and attempted to fix it, which surely he wouldn't do I'd DOA? http://www.ebay.co.uk/itm/Nintendo-...VideoGames_Merchandise_RL&hash=item1c34409840 EDIT #2: If someone bid on that item even 99p. Surely he can't then return it and I won't be liable to refund him as he cannot return the item? Now I'm not asking anyone on here to bid 99p and be very annoying to him and not let him end the item....
I think this is a straight swap - he has yours and a slightly damaged one. He means to sell yours, get a refund from you, and you will receive his damaged one in return. Shabby trick, but not unheard of.
I'm just unsure why he placed the damaged one up? Also if he's repaired it, surely that's damaging the item himself? As him glueing the item back together means theoretically makes it harder for me to get repaired and he's changed the item?
I would say if he's attemped to repair it then it's now his problem as he can't return it in the condition in which he recieved it.
He sent me a response to the question around postage costs saying that he's posted them before and 5.50 is second class postage... (!)
