I had a Staples chair.... I ordered one but then told me it was out of stock and sent me a better chair for the same price.... which arrived with a sheared bold in one of the holes so I could not assemble it. but they got me a replacement within 2 days. It broken after about... 2 years. Bought the same one again and this has lasted me about 3 years and 3 house moves. I'll see if I can find the model, it was about £60. I'm going to guess it's probably been replaced by a newer model but can't hurt to look.