I'm buying an Asus U46SV and basically it's £700 on the high street (Comet) and £660-ish online (probably Ballicom or Kikatek). Do people think it's worth spending the extra £40 for the security/piece of mind of buying it from a brick and mortar shop?
Dont think it matter so much tbh, the only thing that matters in this price difference is the warantee offered, id rather pay the extra if comet do a better guarentee and better customer service.
You could always go into comet and say you've seen the laptop for 'x amount' online, and see if they'll make a deal. You might not get money off but they may throw in a freebie (laptop bag or something), if they say no you've lost nothing.
Given some reported High Street experiences that doesn't seem too likely. Given the choice, I'd advise buying online for one simple reason - the Consumer Protection (Distance Selling) Regulations 2000 which give you the legal right to return goods for any reason within 7 days of receipt (you have to return them in "as new" condition, or as close to it as possible and you have to pay for postage/delivery). So if you find a problem or just decide you plain don't like it, you have a legal right of redress as long as you act soon enough. Few brick-and-mortar stores offer a similar level of service - and even then it is a choice on their part, not an obligation (so subject to their terms and conditions which would likely be more restrictive). (if any Eurosceptics are reading this, that legislation came from an EU directive so you can stuff your dogma about Europe harming the consumer where the sun doesn't shine).
Well said AstralWanderer! You can actually try out the laptop under the Distance Selling Regulations as it is the express purpose of this legislation to allow consumers to try goods that are quite literally out of reach at the time of purchase! Also, buy this laptop using a credit card because it offers protection for your money, especially true when spending £100 or over under Section 75. Should anything go wrong with the goods the credit card company is equally liable with the seller of the goods! I've used it on a few occasions and the credit card company managed to motivate the seller to offer a full refund every time.
So they do one good thing and we are meant to ignore the rest of the **** that they try to force down our necks? Yeah right.
Cheers for the advice. I'm pretty sure I'm gonna save the £40 and order it online with a credit card. The 7 day testing period is pretty good. I guess if it has a couple of really prominent dead pixels I can send it back too. Just one more question: Like I said there are a few online retailers that have it at around the same price. There are several with excellent feedback, it's just I've never used any of them before. (Google Product Search) Any advice on which one to pick? Not bothered about £10 either way for a company with a better rep.
How about OYYY.co.uk, they have over 4,000 seller ratings which are mostly good and here is the laptop... http://www.oyyy.co.uk/product.php/1...1_09&jssCart=e8b1e6b3777d326cd7851b28ad2fcbc8 All for £674.63 delivered. Also worth mentioning that if you go through Quidco you can earn 3% cashback which will be at least £15 back in your pocket! http://www.quidco.com/oyyy-co-uk/?ac Make sure you pay by credit card but NOT via PayPal! Diminishes your consumer rights if you do.
