A few weeks ago I did a new Windows desktop build. (build pictures here)Since then, I've been experiencing some very strange problems, and I can't figure out what is wrong. the main problems are: All browsers are crashing randomly, including Firefox, IE, Opera, and Windows Explorer Random restarts, including "system shutdown" error I've also seen the "active desktop crashed" error several times, and I don't think I've seen that since Windows 98 I think it's software related, like maybe some sort of a driver issue, but I've installed all the newest drivers for the display, sound, and chipset and am still having trouble. I also installed the newest AMD drivers and it didn't seem to help. here's my configuration: CPU Type DualCore AMD Athlon 64 X2, 2600 MHz (13 x 200) 5200+ Motherboard Gigabyte GA-M55plus-S3G Motherboard Chipset nVIDIA GeForce 6100, AMD Hammer System Memory 960 MB (DDR2-800 DDR2 SDRAM) [1 1gb stick] Video Adapter NVIDIA GeForce 6100 (256 MB) Monitor ViewSonic VX2025w Series [20" LCD] (Q6Y062700060) Audio Adapter Realtek ALC883 @ nVIDIA nForce 430 (MCP51) - High Definition Audio Controller I am using the onboard video and audio. I have another video card, but I was having some trouble so I took it out to eliminate possible problems. Oh yes, I am using Windows XP Home, installed from an SP1 disc but fully updated with SP2 Any suggestions would be helpful. I've built lots of PCs before, and never encountered a problem like this. Thanks!
here are some of the files that were listed in the error report the last time Firefox crashed ntdll.dll kernal32.dll js3250.dll nspr4.dll ADVAPI32.dll RPCRT4.dll WSOCK32.dll WS2_32.dll msvcrt.dll WS2HELP.dll WINMM.dll USER32.dll GDI32.dll xpcom_core.dll plc4.dll plds4.dll SHELL32.dll SHLWAPI.dll ole32.dll VERSION.dll smime3.dll files in error report for last explorer.exe crash ntdll.dll kernal32.dll msvcrt.dll ADVAPI32.dll RPCRT4.dll GDI32.dll USER32.dll SHLWAPI.dll SHELL32.dll ole32.dll OLEAUT32.dll BROWSEUI.dll SHDOCVW.dll CRYPT32.dll MSASN1.dll CRYPTUI.dll WINTRUST.dll IMAGEHLP.dll NETAPI32.dll WININET.dll WLDAP32.dll VERSION.dll Uxtheme.dll ShimEng.dll AcGenral.dll WINMM.dll MSACM32.dll USERNV.dll comct132.dll appHelp.dll CLBCATQ.dll The last Blue Screen of Death I got said the following MEMORY_MANAGEMENT Technical information: *** STOP: 0x0000001A (0x00041284, 0x77780001, 0x0000106E, 0xC0883000) Beginning dump of physical memory
Here's more info on my RAM Module Name G Skill F2-6400PHU1-1GBNR Module Size 1024 MB (2 ranks, 4 banks) Memory Type DDR2 SDRAM Memory Speed DDR2-800 (400 MHz)
Sounds like either faulty RAM, or possibly faulty HDD. Here's what you want to do, first of all, start fresh, partition then format the HDD again and install Windows XP. Maybe wait it out to install SP2 to see if the error is recreated. This is the easiest & quickest way, which is why it's usually suggested first. You can try any method first, doesn't really matter. If the problem still persists, run memtest. http://www.memtest86.com/ Run that for awhile and see if any errors come back. If not run a HDD diagnostic test. http://www.maxtor.com/portal/site/M...oftware Downloads/All Downloads&downloadID=22 If everything comes back okay and you're still getting an error, possible motherboard problem. There's not really a way to test a motherboard unless you have a spare one lying around. If the RAM & HDD are fine, I would RMA the motherboard.
thanks! I think I'll try the memtest first since I've already replaced the mobo once and I've reinstalled the OS several times, though I've never waited a while with SP1, so I may still try that after the memtest if it doesn't tell me anything. My hard drive is already partitioned, so reinstalling should be no problem.
No problem, I'm really thinking it's faulty RAM. Just sounds like a typical bad RAM problem. Though you can never tell until you troubleshoot.
thanks, I was starting to suspect the memory myself. If it's not an error, I'm afraid the mobo and memory don't like each other. I may go get a different stick of memory tomorrow and switch it out even if I don't get any errors from memtest to make sure. Here's the readout from MemTest so far, just in case it tells you something I'm missing. It's still running. Athlon 64 X2 2612 MHz L1 Cache: 128K 21408MB/s L2 Cache: 1024K 5319MB/s Memory: 960M 1855MB/s Chipset: AMD K8 (ECC : Disabled) Settings: RAM : 435 MHz (DDR870) / CAS : 5-5-5-15 / DDR-2 (64 bits) WallTime: 42:35 Cached: 960M RsvdMem: 116M MemMap: e820-Std Cache: on ECC: off Test: Std Pass: 2 Errors: 0 ECC Errs:
Just wondering what speed the memory currently running at? Memtest information shows your DDR2-800 running at 870, are you overclocking?
I got some new RAM today and switched it out, and it seems to be working well now. It's only been a few hours so far, but it looks like that was the problem. thanks for all the help!
