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Windows Windows Live Communications Platform has stopped working - Please Help!

Discussion in 'Tech Support' started by RiverKairyn, 16 Oct 2009.

  1. RiverKairyn

    RiverKairyn The Cenobite Prototype

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    Hey guys.

    Since this evening, when I sign into Windows Live Messenger I get the following window pop up.

    'Windows Live Communications Platform has stopped working'

    It then closes Windows Live Messenger.

    My OS is Windows Vista Home Premium 32-Bit.

    Below is the Problem Signature:
    --------------------------------------------------------------------------------------------------------
    Problem Event Name: APPCRASH
    Application Name: wlcomm.exe
    Application Version: 14.0.8064.206
    Application Timestamp: 498cddf7
    Fault Module Name: 196F4BBC.x86.dll
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 4ac9e74d
    Exception Code: c0000005
    Exception Offset: 00005874
    OS Version: 6.0.6001.2.1.0.768.3
    Locale ID: 2057
    Additional Information 1: 51a7
    Additional Information 2: 14b8638261f89a2fa5fc58a4b5219533
    Additional Information 3: c423
    Additional Information 4: f4047b2a18553b4bd8361cfabf0113de
    --------------------------------------------------------------------------------------------------------

    If anyone could help rectify this or help restore it I'd greatly appreciate it!

    Thankyou :)
     
  2. livesabitch

    livesabitch life is what you make it!

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    have to tryed to uninstall it and reinstall messenger???
     
  3. RiverKairyn

    RiverKairyn The Cenobite Prototype

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    Tried that to no avail!
     
  4. RiverKairyn

    RiverKairyn The Cenobite Prototype

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    :wallbash::wallbash:Sorry to bump guys but I really need help with this. Surely somebody knows how to fix it?

    Thanks once again :)
     
  5. livesabitch

    livesabitch life is what you make it!

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    Right the only thing I can think of is that there's a bad driver! Try to download the lastest ver and do re install! If not you could try a system restore to when it used to work!
     

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