Hi, Have used word 2000 daily at home ever since it came out & the last 2-3 days it freezes when I go Files>Print & so am unable to alter things in printing all other functions in File work OK. I can print OK via the print icon. Uninstalled MS Office & reinstalled it with no effect. ...thanx ...nick PS. Also 1. when I open word it tries to configure itself then says Error it is not functioning use Repair and it opens & works OK except for the "File>Print issue mentioned above" 2. Deleted the two small programs recently installed 3. recently installed my old Epson c48 & when it did not work I deleted it. Home build, Asus P5K Premium WiFiiFi Intel, Intel Core 2 Quad Pro Q6600 95W 2.4GHz, OCZ Vendetta Cpu Cooler, 2x2GB, 240-pin DIMM, DDR2 800 (400mhz) PC2-6400, EVGA GeForce 9800 GTX KO 512MB GDDR3 (PCI-E), Seagate Barraguda sata 500gb, TOSHIBA vb63700-A 500GB external HD, Corsair TX750M Psu, X45, XPhome/Win8
I have a network printer and I never encountered this problem. My printer is also a HP but it's an officejet 4500 series..
I would try a full driver removal using print management (MMC), then re-install the printer, this normally clears this issue.
I installed a new driver. How do I remove it with MMC? I have no cd forn the printer, it installed itself when I connected the USB cable.