Networks Forgetfull Zone Alarm!!

I have just updated Zone Alarm, the problem is it keeps forgeting my "selections"

ie, when it pops up "MSN messinger is trying to access the internet" and i tick "rember my answer" and click "allow"

- It doesnt remember!!! and comes up again next time
- the weird thing is, somthings it does rember

- can any one help me before i go totaly insine and have to uninstall it

thanks daniel

 

anyone, surely other people are having this problem

 

iv had this problem, not only with msn messanger, but windows messanger, and a few games. i think i hiot on something while installing a few patches for a game. after each patch was installed and i would try to play ZA would ask me if i wanted to allow it to connect, now i had checked the remember this answer button and hit yes. well i think (and i could very well be wrong, it happens alot) that has something to do with the version number of the EXE file. any time it changes it seems to ask again. maybe the EXE file is being changed by something? a virus, auto update, dont know. this is just what i have seen with my own 2 eyes on my machines.

 

Mine did it as well, but then it magically fixed itelf, not quite sure how lol!

 

dam this is annoying

- with MSN it come up with "changed program" - so maybe it a problem with MSN


- but for other programs, like soulseek, AVG update etc it just comes up as if it had never asked, and when i look in the prograns list, It is even there!!!! not at all not even as a program that needs to ask, it just int on the list!!!



daniel

 

i'm having some bad problems with ZA.everytime i restart the PC my whole program list disappears.

 

yeah, mines fine till i resboot/switchoff

- dam ZoneLabs - they used to be cool

 

make sure the registry key "WaitToKillServiceTimeout reads 20000 it can be found @
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control

if that doesnt work try shutting down via a diferent method
(ive noticed that this happens to me when i shut down via the power button on my keyboard but does not happen when i shut down via start menu)

 

yeah, thats fine (the registary)

- they relased another update (5.0.590.043) a few days ago, and since i installed that it has been better, maybe there aware theres aproblem and trying the cure it, mayeb i''ll email them again




thanks anyway, daniel

 

Make sure you choose 'upgrade' and not 'fresh install' when you update ZA, i also prefer to set the program managment into 'low mode' where it just automatically adds programs. I then check the list manually every few weeks and block the ones that i dont want to have access

 

yeah, well after a bit more expermenting

- it seam that it is beacuse it has a problem with me using the power button to kill it, and if i shut him down via that start menu it fine

- but that so annoying, OMG