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CPU Anyone here any have experiance with Intel RMA on cpu?

Discussion in 'Hardware' started by remus, 1 Jan 2020.

  1. remus

    remus Vanity mate.

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    I'm thinking about buying a 7980XE, when inquiring on one such opportunity I asked about warranty as with such an expensive (at least to someone like me) CPU, we want warranty as it's for business use. However the seller doesn't have an original receipt and was given a "warranty replacement receipt" as his first CPU died.



    I have cut out the details but I wanted to know if I could use this incase I needed warranty support during the period it is covered?

    [​IMG]
     
  2. GeorgeStorm

    GeorgeStorm Aggressive PC Builder

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    For an intel cpu you can check using this:
    https://supporttickets.intel.com/warrantyinfo

    Put in some numbers and it'll tell you whether it's in warranty and then you can arrange it via that as well from memory, was a very easy and smooth process the one time I've done it.
     
    edzieba and remus like this.
  3. remus

    remus Vanity mate.

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    I had a look on their website: https://www.intel.co.uk/content/www/uk/en/support/articles/000006160/services.html

    What information do I need to provide?
    The following information is required to process warranty requests:

     
  4. GeorgeStorm

    GeorgeStorm Aggressive PC Builder

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    Did you put in your cpu's information into the site I linked? Should say whether it's in warranty. Then you should be able to request an RMA from memory.

    You have to give some information such as address, email etc. But I only needed information that was literally on the cpu itself to get things started.
     
  5. remus

    remus Vanity mate.

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    Yep i've submitted a ticket to see if it's all still in warrenty
     
  6. GeorgeStorm

    GeorgeStorm Aggressive PC Builder

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    Unless the system has changed you don't need to submit a ticket, just put in the numbers it asks for and it tells you then and there?
     
  7. remus

    remus Vanity mate.

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    If it's a replacement CPU does it get a new 3 year warranty?
     
  8. GeorgeStorm

    GeorgeStorm Aggressive PC Builder

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    The site should tell you once you've entered the numbers it requires.
    upload_2020-1-2_8-10-19.png
    It has links to finding out where to find those numbers on the same page.
     

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