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Windows DVD-RW not reading DVDs,yet it does read CDs

Discussion in 'Tech Support' started by RedDethX, 21 Dec 2008.

  1. RedDethX

    RedDethX What's a Dremel?

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    Been a while since I posted here, but I have ran into a strange problem. It seems my DVD-RW would like to read CDs, yet it won't read DVDs, for whatever reason, when I go to My Computer then right-click on it and go to properties, under general it says that it's a CD ROM, yet on it's faceplate, it's a DVD-RW.

    Anyone have any suggestions/help of what to do, and what's going? I rather not get another DVD ROM if I can, and I just burnt a DVD a couple of days ago as well, and I just got CoD:WaW today, yet it won't read the DVD:wallbash:

    Any suggestions and help would be appreciated.

    SOLVED.
     
    Last edited: 21 Dec 2008
  2. ModMinded

    ModMinded Are you throwing that away?

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    Curious how you solved it. I had the opposite problem, where my laptop dvd/cd wouldn't read/write cds, but would work with DVDs. Ended up getting another drive.
     
  3. mm vr

    mm vr The cheesecake is a lie

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    Yeah, this is a pretty common problem, and it'd be nice if you told us how you solved it. :)
     
  4. nukeman8

    nukeman8 What's a Dremel?

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    I had that problem at work once, well a similar one, turned out someone swapped the faceplates about and swapped it with a CD drive with the faceplate still being DVD RW.
    Took me a while to work out why it wouldnt burn dvd's
     
  5. capnPedro

    capnPedro Hacker. Maker. Engineer.

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    Has happened to me once. I assumed the laser for reading DVDs had died and chucked the drive. DVD-RW drives can be had for like £15 nowadays anyway.

    Would be interested to hear how it was solved though.
     
  6. wolfticket

    wolfticket Downwind from the bloodhounds

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    The consensus in web land seems to be that it's usually a a hardware problem and there is nothing that can be done.

    However, of the top of my head, maybe cleaning the lens would help, or updating the firmware of the drive?
     
  7. mansueto

    mansueto Too broke to mod

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    My dvd/cd combo drive has similar problems, it refuses to read / write any dvds, but has no problems with cd's. Don't have the exact model but the box clearly stated reads and burns both cd's and dvds... Oh well, time to chuck it after christmas and grab myself a sata one :D
     
  8. ModMinded

    ModMinded Are you throwing that away?

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    Yeah, I'd tried the update firmware thing with no go. My diagnosis was that specific hardware for the CD function was busted. I didn't chuck it though... it's still around here somewhere, last used as a template for a slimloading optical drive while planning another mod! :dremel:
     
  9. RedDethX

    RedDethX What's a Dremel?

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    Haha, sorry for the slow reply, been busy what not with the holidays and family and enjoying my gifts :p

    but, I solved it from going into the regedit, and deleting a file, I think it was uppersomething, I just googled it, however the problem came back, so I think I'll be just buying a new one, since the regedit way only made it work for a short while longer. :x:waah:
     
  10. ModMinded

    ModMinded Are you throwing that away?

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    Hmm, if you resolved it by the regedit deal, I'd look to your software as the problem, rather than the drive itself. Could be some side effect of nero or whatever new programs you installed or got updated...
     
  11. pheonix

    pheonix Toot Toot!

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    I'm having this problem, I've narrowed it down to:

    Hardware Failure of the DVD Drive
    Dodgy DVD (Have tried a couple now though) & it seems to be fine on another PC...
    SecureROM - Why? Because I've recently installed a couple of new games that use this, and now have run into this problem... removing SecureROM seemed to allow me to read my own DVDs, but re-installation of the SecureROM DVD Caused a Cyclic Redundancy Error about halfway through. Rootkit detection from MS did indicate that this thing had installed quite a lot of crap!
     
  12. Grimloon

    Grimloon What's a Dremel?

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    It's highly unlikely to be hardware failure as there are VERY few intermittent hardware failures for things like DVD drives. It tends to be either job's a good 'un or job's fscked.

    I've had a similar software problem in the past which was related to SuckuROM and image mounting software like Daemon Tools or PowerISO. A registry entry is created whenever you mount a virtual drive and is picked up by SuckuROM which then pretty much kills the drives. You can get away with disabling the emulation software if you also delete the registry entries which I *THINK* are under HKEY_LOCAL_MACHINE\SYSTEM\MountedDevices. They show up as duplicate hex values and shouldn't relate to a physical drive (ie G, H, I & J when you have A to F installed).

    Simply uninstalling the image mounting software doesn't work as the registry entries are still present. Deleting the reg entries and leaving the emulation software in place won't work either as the next time you run it the offending entries are recreated.

    This may not be the OP's problem but is certainly possible and definitely sounds like the issue pheonix has. SuckuROM is effectively a (currently) legal rootkit so I do strongly suggest looking in to no disc patches and workarounds for games that use it.

    In case you hadn't guessed, no I don't like SecureROM (it's the old Sony rootkit in a new, legal form) and it isn't installed on my PC.
     
  13. RedDethX

    RedDethX What's a Dremel?

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    Hmm, interesting, I'll try the regedit thing, because if I can solve this without buying a new one, I rather save 20-30 CDN -.-;
     

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